Emma Wyant
Lake Jackson,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated College Student that is always searching for new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Chick-fil-A
Lake Jackson, TX
08.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Provided excellent customer service to all guests.
- Ensure that all food is handled properly according to safety guidelines.
- Maintained a clean and organized work area throughout shift.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Waitress Supervisor
Jinwe AYCE Sushi
Lake Jackson, TX
01.2023 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Restaurant Team Member
Chopstix
Angleton, TX
09.2022 - 08.2023
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Trained new employees on job duties and safe operation of kitchen equipment.
Education
Associate of Arts - Business/ Accounting
Brazosport College
Lake Jackson, TX05-2025
High School Diploma -
Angleton High School
Angleton, TX05-2022
Skills
- Cash Handling
- Quality Improvement
- Leadership
- Attention to Detail
- Analytical Thinking
- Team motivation
- Customer Service
- Quick Learner
- Fast-Paced Environment
Certification
- ServSafe Food Protection Manager Certification
References
References available upon request.
Timeline
Team Leader
Chick-fil-A
08.2023 - Current
Waitress Supervisor
Jinwe AYCE Sushi
01.2023 - 08.2023
Restaurant Team Member
Chopstix
09.2022 - 08.2023
Associate of Arts - Business/ Accounting
Brazosport College
High School Diploma -
Angleton High School
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