Emma Sokolovsky
Denver
Summary
Professional business leader with robust experience in managing and growing successful small enterprises. Proven track record in strategic planning, financial oversight, and marketing. Strong emphasis on team collaboration and driving results. Adaptable and dependable, skilled in customer relations, operational efficiency, and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Owner
Prenatal, Birth, and Postpartum Specialist
09.2022 - Current
- Provide comprehensive prenatal and postpartum care for mothers and infants, supporting 8+ clients at a time through in-person visits, virtual consultations, and scheduled weekly check-ins.
- Offer evidence-based guidance on newborn care, lactation support, maternal recovery, and emotional well-being, tailoring services to each family's unique needs.
- Manage all aspects of business operations, including client scheduling, service coordination, and personalized care plans to ensure continuous support from pregnancy through postpartum recovery.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Birth & Postpartum Doula
Tranquility by Hehe
02.2022 - 08.2022
- Collaborated closely with medical staff and other birth support professionals to facilitate a supportive and cohesive birthing environment based on each individual client's birth plan preferences
- Utilized exceptional communication and interpersonal abilities to forge supportive partnerships with expectant mothers, adeptly addressing their concerns and providing comprehensive education on evidence-based practices related to childbirth, postpartum recovery, breastfeeding, and infant development
- Ensured the well-being of newborns by providing warm, nurturing, and detail-oriented care throughout the night, including feeding, diapering, and sleep training
Server & Bartender
Union Station Brewery
03.2021 - 03.2022
- Developed persuasive communication skills through active engagement with customers, promoting menu items, specials, and recommendations, showcasing an ability to influence customer decisions and preferences
- Thrived in fast-paced, high-pressure environments, efficiently managing multiple tasks and dynamically adjusting to changing priorities to ensure exceptional service delivery
- Demonstrated resourcefulness in resolving customer issues and requests promptly and effectively, employing a proactive and solution-oriented mindset to deliver optimal outcomes and enhance customer satisfaction
Residential Counselor
Crystal Springs Children's Rehabilitation Hospital
12.2020 - 06.2021
- Provided hands-on assistance with toileting, changed colostomy bags, and maintained each patient's personal hygiene with uttermost respect to their dignity and adherence to infection control standards
- Accurately distributed tube-feedings and medications, maintained meticulous records, and collaborated closely with nurses for a more seamless patient care experience
- Contributed to a harmonious work environment, recognized by being awarded Employee of the Month, reflecting dedication to teamwork and excellence in providing overnight care in an inpatient rehab hospital setting
Certified Nursing Assistant
Vitra Health
04.2020 - 08.2020
- Successfully managed a daily caseload of six clients, ensuring consistent medication adherence through timely reminders and oversight
- Fostered a compassionate and empathetic atmosphere by offering meaningful companionship to clients, acknowledging the significance of social interaction in nurturing their mental and emotional wellness amidst the early stage challenges of the COVID-19 pandemic
- Monitored and reported changes in clients' health conditions to healthcare professionals, contributing to proactive and responsive care
Education
Bachelor of Arts and Sciences - Biology, Psychology
University of Massachusetts Dartmouth
Dartmouth, MA05.2022
Skills
- Prenatal care
- Postpartum care
- Client scheduling
- Care coordination
- Sales strategy
- Team collaboration and leadership
- Effective communication
- Time management
- Emotional intelligence
- Customer relations
- Entrepreneurial personality
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Geriatric Nursing Assistant Certification (GNA) - State Boards of Nursing in some states.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
- First Aid Certification
- Doula Certification – DONA International or Childbirth and Postpartum Professional Association.
Languages
Russian
Native or Bilingual
Spanish
Elementary
Interests
- Fitness & Strength Training
- Competitive Sports (tennis, pickle ball, golf, running)
- Holistic Wellness (yoga, breathwork, nutrition)
- Outdoor Activities (skiing, hiking, biking)
- Cooking & Baking
- Hosting
- Home Improvement & Interior Design (DIY & construction projects)
- Cultural Immersion & Travel
- Live Music
Timeline
Business Owner
Prenatal, Birth, and Postpartum Specialist
09.2022 - Current
Birth & Postpartum Doula
Tranquility by Hehe
02.2022 - 08.2022
Server & Bartender
Union Station Brewery
03.2021 - 03.2022
Residential Counselor
Crystal Springs Children's Rehabilitation Hospital
12.2020 - 06.2021
Certified Nursing Assistant
Vitra Health
04.2020 - 08.2020
Bachelor of Arts and Sciences - Biology, Psychology
University of Massachusetts Dartmouth
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