Emma Audrey Dettwiler

• Planning and Communication of Public Diplomacy Events
• Content creation for bi-monthly newsletter
• Creation and adaptation of Educational Resources

I taught German to people migrating to Switzerland from level Alpha to B2.

• Prepared students for standardized exams by reviewing key content areas and providing targeted practice opportunities with test-taking strategies.
• Completed progress reports with individualized notes regarding students' strengths and areas of improvement.
• Developed students'' cultural awareness by integrating elements of Swiss history, traditions, and current events into lessons.
• Promoted collaborative learning by designing group projects that required students to communicate effectively in German.

• Organizing and accompanying visits for swiss schools in the international Geneva
• Guiding bilingual Tours about the history of international Geneva
• Teaching high school students about the Sustainable Development Goals (SDGs)
• Communicating with school teachers in french and german using email and phone calls
• treatment of photos with "Lightroom"
• usage of "Illustrator" and "Indesign" to create bilingual educational resources

• Genève, Suisse
• Teacher for German, English and Spanish on High School Level - ARA Geneva
• Explained concepts and assignments in both native and non-native languages.

• COVID-CHECK – MEDIN
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.

• Conducted data migration of an online newspaper

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Collaborated with team members to achieve target results.
• Maintained excellent attendance record, consistently arriving to work on time.

• Provided details on seasonal flavor availability, ice cream source, allergens and specials.
• Notified supervisor and peers of low product inventory and customer complaints.

• Provided details on seasonal flavor availability, ice cream source, allergens and specials.
• Notified supervisor and peers of low product inventory and customer complaints.
• Maintained menu knowledge to provide recommendations and answers to customer questions.