Emma Bagatelle
Westwood,NJ
Summary
Global communication and media student looking for an opportunity to leverage experience in media field and use strong research and writing skills. Strong organizational skills while multitasking and providing communication skills.
Overview
5
5
years of professional experience
Work History
Hostess
Varka Estiatorio
Ramsey, NJ
09.2020 - Current
- Analyze customers' needs over phone and in person such as placing orders for 10+ customers per day, making reservations and helping with concerns.
- Monitor dining room and table flow of over 200+ guests per day to maximize amount of seating's
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Schedule and manage over 30 reservations per day as well as help with arranging private parties and special events
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Babysitter
The Castiglia Family
Mahwah, NJ
09.2023 - Current
- Cared for two boys, aged 5 and 7 for approximately 10 hours per week before and after school.
- Prepared well-balanced meals for before school, as well as their snack and lunch while at school
- Communicated positively with children and guardians.
- Established and maintained safe play environment for children.
Lifeguard
American Pool
Mahwah, NJ
06.2018 - 09.2020
- Oversaw 100+ pool patrons each day, looked out for emergencies and ensured compliance with all safety procedures and policies of pool
- Maintained quality of pool by testing chemical levels 2+ times each day
- Warned, on average, 100+ recreational patrons of inclement weather when necessary, unsafe areas, and non-permitted conduct
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Hostess
Anthony's Coal Fired Pizza
Ramsey, NJ
10.2019 - 03.2020
- Managed 50+ telephone requests and responded to customer inquiries or transferred calls
- Maintained 100% communication with kitchen staff, management, serving staff, and customers to guarantee an exceptional dining experience for patrons
- Operated cash register for 30+ patrons per day to accept payments for food and beverage orders
- Greeted and sat 100+ diners at the door and provided menus.
Education
Bachelor of Arts - Communication Arts, Global Communication and Media
Ramapo College of New Jersey
Mahwah, NJ06.2025
Indiana University – Bloomington
Bloomington, INSkills
Adobe Photoshop
Organization
Communication
Teamwork
Creativity
Critical-Thinking
Timeline
Babysitter
The Castiglia Family
09.2023 - Current
Hostess
Varka Estiatorio
09.2020 - Current
Hostess
Anthony's Coal Fired Pizza
10.2019 - 03.2020
Lifeguard
American Pool
06.2018 - 09.2020
Bachelor of Arts - Communication Arts, Global Communication and Media
Ramapo College of New Jersey
Indiana University – Bloomington
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