EMMA CONCEPCION JOSE

Responsibilities include daily administrative duties including staffing, creation of nursing assignments, and patient care including facilitating psychotherapy groups. Used first-hand knowledge and clinical expertise to advocate for patients and enacted prescribed treatment strategies. Sustained quality standards by performing routine medication audits and upholding internal and industry best practices. Serves as a liaison among nurses, providers, upper management, collaborating disciplines, patients, and families by communicating with healthcare team members to plan, implement, and enhance treatment strategies. Collaborated with senior leadership to devise initiatives for improving nursing satisfaction, retention, and morale. Investigated and resolved issues affecting hospital operations and patient care. Led teams in driving successful patient outcomes by prioritizing standard of care and best practices. Delivered a high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Functioned as a Staff Nurse and a Relief Charge Nurse for the afternoon and night shifts. As a Staff Nurse, provided excellent direct patient care that encompasses medication pass, therapeutic redirection, facilitating groups, care coordination with physicians and other disciplines, and patient and family teachings. Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information. Performed triage on incoming patients and determined the severity of illnesses. Implemented care plans for patient treatment after assessing physician medical regimens. Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities. Educated family members and caregivers on patient care instructions. Followed all personal and health data procedures to comply with HIPAA laws and prevent information breaches effectively. Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions. Also functioned as the unit preceptor for newly hired Registered Nurses on hospital policies and procedures, patient care protocols, medical procedures, and patient interventions. As a Relief Charge Nurse, responsibilities included administrative work involving staffing, care conferences, and coordination between the nursing staff, providers, other disciplines, and the patients and their families.

Responsible for overseeing daily shift operations for the 40-bed Adult Psychiatry Unit. Coordinated nursing care on the unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments. Supervised and managed daily scheduling, tasking, and administration. Conducted daily shift briefs to inform staff of changes in patient care assignments. Collaborated with other healthcare professionals to provide quality patient care. Monitored nursing care, patient assessment processes, and treatment implementations. Implemented quality patient care techniques to align with safety, health, and organizational regulations. Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care. Assisted in the development and implementation of new policies and procedures to improve healthcare quality. Developed and implemented specific nursing care plans to cater to individual patient needs. Quickly responded to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations. Led teams in driving successful patient outcomes by prioritizing standard of care and best practices. Participated in evidence-based practice project implementation, nursing competency development, and nursing simulation activities. Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.