Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Emma Daquin Tchoffo

Houston,TX

Summary

Skilled IT professional with over 6 years experience providing critical Systems Administration solutions like designing and implementing a server infrastructure and data-center operations across Linux and Vmware platform. Also, installing, administrating, implementing, testing and maintaining of complex and heterogeneous networks consisting of Linux (Red Hat and other Distros). Extensively worked on Installation, Configuration and Maintenance of Samba, Apache Tomcat, and Web Sphere servers in Linux environment.

Overview

6
6
years of professional experience

Work History

Linux System Administrator

Chevron Corp
07.2021 - Current
  • Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
  • Writing bash scripts to automate tasks that performed frequently on Linux servers.
  • Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
  • Interacted directly with users to diagnose and correct major system issues and address concerns.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Implemented and maintained virtual private networks.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Performing installation, configuration, monitoring and troubleshooting of LAMP.
  • Managing physical, virtual, and network storage ( LVM's, NFS, SAMBA, MariaDB and NAS).
  • Monitored networks and network devices to resolve technical problems quickly.
  • Installation and Configuration of APACHE , NGINX web Server.
  • Securing File using ACLs and Setting Security Enhanced Linux SELinux.
  • Maintain all system backups and aid in the restoration of all operations, as well as give all users with the necessary training.
  • Assist in the setup and deployment of all virtual machines, as well as the installation and backup of all configuration procedures.
  • Maintain and monitor all patch releases, as well as devise multiple patch installation procedures and keep all systems up to date.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Install and maintain Red Hat Enterprise Linux on physical and virtual machines.
  • Create and modify scripts or applications to automate configuration management across environments with tools such as Ansible.
  • Analyzing and interpreting system and application log files.
  • Managing Linux Containers using Docker.
  • Configure a system to provide networking services, including HTTP/HTTPS, DNS, SMTP, SSH and NTP.
  • Resolved vulnerabilities by making improvements to network security.
  • Recognizing and troubleshooting issues with developers machines as they occur across a variety of Operating Systems. Windows, Linux, etc

Linux System Engineer

LabCorp
09.2019 - 06.2021
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed and monitored installed systems for highest level of availability.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Resolved vulnerabilities by making improvements to network security.
  • Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
  • Troubleshoot and access log files for errors and web access traffic.
  • Customize, build, or patch Linux kernel and Installation and Configuration of Linux/Unix and
    Windows OS on VMware Server.
  • Create and maintain DNS, FTP, web, e-mail, print, LDAP, and SSH servers and services
  • Performing installation, configuration, monitoring and troubleshooting of LAMP.
  • Manage networking protocols TCP/IP, IPv4, and IPv6.
  • Independently implements end-user or enterprise infrastructure or services of significant complexity.
  • Monitor system performance, availability, and capacity, and implement proactive measures to ensure high availability.
  • Participate in the development and implementation of IT policies and procedures to ensure compliance with industry best practices and regulations.

IT Support Specialist

TotalEnergies
08.2017 - 07.2019
  • Responsible for the monitoring, troubleshooting, and maintenance of all IT solutions at supported Offices, facility, as well as remote users.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Managed backup and recovery of data assets to safeguard system availability.
  • Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
  • Updated software to safeguard against security flaws.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Answered questions and provided information to customers about new software or hardware.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Documented support interactions for future reference.
  • Configured hardware and granted system permissions to new employees.
  • Explained security measures in simple terminology to help users understand malware and phishing threats.
  • Updating job knowledge by participating in educational opportunities; maintaining personal networks

Education

Bachelor of Science - Computer Sciences

Siantou University
Yaounde, Cameroon
05.2017

High School Diploma -

Pi & Ju International College
Yaounde, Cameroon
05.2014

Skills

  • Linux (RedHat/CentOS/Ubuntu/Debian)
  • Automation/Deployment: Ansible
  • Tomcat, kickstart
  • MariaDB-MySQL apache, MySQL, PHP
    (LAMP)
  • Storage: LVM, NAS, SMTP
  • Networking: TCP/IP, DNS, LDAP NFS, NIS, SSH,DHCP, NFS, SCP NTP
  • Bash Shell Scripting, Puppet and chef
    Nagios
  • Containers and Docker
  • Kernel Patches
  • Computer Hardware Knowledge
  • System Monitoring
  • Virtual Machine Operation

Hobbies

  • Reading
  • Martial Art
  • Meditation
  • Movies
  • Research


Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Linux System Administrator

Chevron Corp
07.2021 - Current

Linux System Engineer

LabCorp
09.2019 - 06.2021

IT Support Specialist

TotalEnergies
08.2017 - 07.2019

Bachelor of Science - Computer Sciences

Siantou University

High School Diploma -

Pi & Ju International College

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Emma Daquin Tchoffo