Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Emma Duplechain

MSW
Hartselle,Alabama
Emma Duplechain

Summary

Invested social worker dedicated to forming trusting relationships and advocating for best interests of clients. Respectful and compassionate professional with strong organizational skills, eager to work in serving the community by providing guidance for clients in need.

Overview

12
years of professional experience
4

Certifications

Work History

Morgan County Schools

Social Work Intern
01.2024 - 05.2024

Job overview

  • Offered community resource guidance to clients to meet family needs for assistance.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
  • Collaborated with school personnel to identify students in need of social work services and develop individualized interventions.
  • Enhanced client self-sufficiency through goal setting, problem-solving, and skill-building activities.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Participated in professional development and training opportunities to enhance clinical skills.

Hospice of North Alabama

Social Work Intern
08.2022 - 04.2023

Job overview

  • Offered community resource guidance to clients to meet family needs for assistance.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Improved client outcomes by developing and implementing individualized service plans.
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
  • Coordinated referrals for specialized services, ensuring timely access to essential supports such as housing or medical care.
  • Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
  • Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
  • Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
  • Represented organization within local communities to provide advocacy services to clients and establish relationships with other organizations.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Conducted home visits to assess clients' home environment and provide support.

Preston L. Reynolds DMD

Dental Office Manager/ Dental Assistant
07.2014 - 02.2018

Job overview

  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
  • Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
  • Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
  • Developed successful marketing strategies to attract new patients while retaining existing clientele base.
  • Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
  • Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
  • Organized and participated in community outreach events, promoting dental health awareness and attracting new patients to the practice.
  • Oversaw inventory management, ensuring timely procurement of supplies while minimizing costs through strategic vendor negotiations.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Gymboree

Key Holder (Management)
07.2013 - 11.2014

Job overview

  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Participated actively in weekly meetings sharing ideas that contributed directly towards improving operational efficiency across departments.

Kingwood Christian Child Development Center

Daycare Teacher
12.2011 - 07.2012

Job overview

  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
  • Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.

Education

The University of Alabama
, Tuscaloosa, AL

Master of Social Work
05.2024

University Overview

Honors: Omega Nu Lambda Honor Society, Tau Sigma Honor Society

The University of Alabama
, Tuscaloosa, AL

Bachelor of Social Work
05.2023

University Overview

Latin Honors: Magna cum laude

Honors: Omega Nu Lambda Honor Society, Tau Sigma Honor Society, UASSW Distinguished Scholar’s Award, UASSW Dean’s Scholar’s Award


University of Montevallo
, Montevallo, AL

Bachelor of Social Work
05.2012

University Overview

Honors: Honor’s College, President’s List, Dean’s List

Skills

  • Multicultural Competence
  • Client Advocacy
  • Professional Ethics
  • Self-Care Strategies
  • Case Management
  • Elder Care Knowledge
  • Child Development
  • Multidisciplinary Team Collaboration
  • Risk Assessment
  • Intervention Planning
  • Case Documentation
  • Motivational Interviewing
  • School Counseling
  • Mental Health

Certification

  • American Red Cross Adult, Child, and Baby First Aid/CPR/AED
  • Alabama DHR Adult Abuse Mandated Reporters Training
  • Alabama DHR Child Abuse Mandated Reporters Training
  • TF-CBT Training

Timeline

Social Work Intern

Morgan County Schools
01.2024 - 05.2024

Social Work Intern

Hospice of North Alabama
08.2022 - 04.2023

Dental Office Manager/ Dental Assistant

Preston L. Reynolds DMD
07.2014 - 02.2018

Key Holder (Management)

Gymboree
07.2013 - 11.2014

Daycare Teacher

Kingwood Christian Child Development Center
12.2011 - 07.2012

The University of Alabama

Master of Social Work

The University of Alabama

Bachelor of Social Work

University of Montevallo

Bachelor of Social Work
  • American Red Cross Adult, Child, and Baby First Aid/CPR/AED
  • Alabama DHR Adult Abuse Mandated Reporters Training
  • Alabama DHR Child Abuse Mandated Reporters Training
  • TF-CBT Training
Emma DuplechainMSW