Summary
Overview
Work History
Education
Skills
Timeline
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Emma (Emi) King

Fernandina Beach

Summary

Music professional with piano proficiency and a positive temperament, experienced as a Music Department Assistant at Covenant College. Proven track record in enhancing student performance and delivering exceptional customer service at Publix. Reliable and skilled in cash handling, fostering high satisfaction through effective communication and problem resolution.

Overview

5
5
years of professional experience

Work History

Music Department Assistant

Covenant College
Lookout Mountain
09.2024 - Current
  • Played the piano for vocal lessons as a student accompanist.
  • Assistant to the music professors.
  • Answered phones and routed voicemails to the respective professors.
  • Monitored and cleaned the music practice rooms.
  • Assisted in training new employees on relevant processes and procedures.

Customer Service Staff

Publix
Yulee
11.2021 - Current
  • Provided product information to customers and addressed all questions promptly and knowledgeably.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Primary associate and customer assistant when managers were unavailable.
  • Recognized potential security risks or fraudulent activity within the store during shifts.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Money service associate, closing, opening, and monitoring all monetary store transactions

Piano Teacher

Self-employed
Fernandina Beach
08.2020 - Current
  • Helped students continue progressing by regularly evaluating abilities and customizing teaching approaches.
  • Evaluated student performance during practice sessions and recitals to ensure progress is being made.
  • Prepared and delivered lectures to students on music fundamentals.
  • Instructed many piano students, preparing children for school performances, auditions, and showcases.

Food Service Worker

Denucci's Soft Serve
Fernandina Beach
08.2021 - 11.2025
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Filled and served various beverages for customers.
  • Operated cash register to process cash, check, and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Education

Bachelor of Arts - Piano Performance/Spanish

Covenant College
Lookout Mountain, GA

Skills

  • Piano proficiency
  • Reliability
  • Conversational Spanish
  • Positive temperament
  • Dependable cash handler

Timeline

Music Department Assistant

Covenant College
09.2024 - Current

Customer Service Staff

Publix
11.2021 - Current

Food Service Worker

Denucci's Soft Serve
08.2021 - 11.2025

Piano Teacher

Self-employed
08.2020 - Current

Bachelor of Arts - Piano Performance/Spanish

Covenant College

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Emma (Emi) King