Emma Grace Dice
Jackson Hole ,Wyoming
Summary
Your hard and soft skills are important in the nonprofit sector because they convey that you can complete your tasks well and how you interact effectively with others. So show employers you’ll successfully carry out an organization’s work by listing both types of skills in your resume’s skills section, resume objective, or work experience section.
Overview
6
6
years of professional experience
Work History
Sales and Events Manager
The Cloudveil Hotel
05.2023 - Current
- Develop and maintain relationships with meeting planners and community members in order to successfully drive future bookings and meet established goals
- Conduct & prepare for property site visits
- On average, two site visits I conduct per month evolve to definite bookings
- Successfully retain business with 3 of the 9 groups I have managed rebooking another event for future dates
- QUANTIFY SALES (OCT)
- Conscientiously monitor and respond to leads on up to six channels by developing unique and competitive proposals
- Negotiate hotel concessions and contract terms with clients when creating contracts & billing arrangements
- Update, improve and curate websites, marketing materials, guest event calendars, and internal communication
- Collaborate with the sales team to brainstorm and orchestrate innovative, engaging, and memorable public events
- This diverse array of activities is geared towards elevating the guest experience & maintaining the spirit of community and connection to Jackson Hole
- Manage hotel arrangements catered to each group’s specific objectives & needs by communicating with clients to: Create personalized menus and events in tandem with the food & beverage team to maximize hotel revenue
- Building room blocks, group resumes and inputting reservations with difficult requests and VIP status
- Generate final bill in collaboration with the accounting team by meticulously coding and routing charges.
Residential Care Professional
Cathedral Home For Children
12.2022 - 05.2023
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted residents with basic activities of daily living.
- Remained alert to problems or health issues of clients and competently responded.
Event & Entertainment Manager
Woods Landing Resort
09.2022 - 05.2023
- Collaborated with chef and owners to create menus for special events, sourced musicians and bands, and generated plans for multiple future and recurring events, most occurring for the first time
- Developed and maintained an event pricing document and schedule to maximize revenue & limited resources
- Produced original promotional materials and promoted scheduled events on all marketing channels
- Ensured successful execution of special events while serving array of entertainer’s needs and serving guests.
Legal Assistant
Hawks and Associates
01.2021 - 08.2022
- Maintained client & case organization by establishing and updating files, monitoring calendars & meeting deadlines
- Assist in developing cases and client relationships by facilitating communication and preparing priority documents
- Updated job/ field knowledge by reading professional publications, and all documents relevant to case work
- Supported attorney by checking mail, tracking the firm’s billing, depositing payments and transferring funds.
Operations Coordinator
ACCESS Destination Services
05.2019 - 03.2020
- Oversaw and facilitated critical aspects of event production and specific program details for up to 3,600 attendees
- Worked collaboratively with clients and vendors to track expenses, update budgets and create final invoices
- Managed on-boarding, training and coordinating shift responsibilities for 30+ event staff
- Provided local expertise of Nashville while maintaining and establishing relationships with vendors to curate unique experiences for attendees, while simultaneously achieving client’s business objectives.
Event Intern
The Ranch at Rock Creek
06.2018 - 09.2018
- Coordinated with relevant departments and served as the main point of contact during events to ensure successful execution of weekly guest events, private events, corporate meetings and weddings
- Discovered ways to elevate event spaces and maximize the potential of available resources
- Created banquet event orders, client gifts, personalized itineraries and activity schedules for incoming groups.
Education
Bachelor of Science - Business Administration - Hospitality Management (Conference Services)
University of Denver, Daniels College of Business
Denver, CO06.2019
Florence University of the Arts- Appicius School of Hospitality
Florence, Italy12.2017
Skills
- Certified in Microsoft Word, Excel, and PowerPoint
- Continually used Microsoft Office Suite in my professional career
- Highly proficient in using Springer-Miller Property Management System and Sales Force programs
- Certified in using Cvent
- IBM Design Thinking Practitioner Badge
- Wine Spirits Education Trust Level 2 Certification
- Conversationally proficient in Spanish and Italian
- Budgeting billing account tracking?
- Event planning and fundraising
- program management
- Time Management organized, self-motivated/ starter
- Attention to Detail conscientious
- Flexible and Adaptable, with a demonstrated ability to utilize and maximize all available resources to solve problems & resolve conflict while thinking on my feet
- Effectively builds genuine and lasting relationships with all stakeholders by networking and maintaining
- Adept at supervising and leading with empathy and by example
- Oscillate between working individually and collectively with teams to achieve organization's goals
- Interpersonal Communication
- passion
Leadership And Community Involvement
- Angel Heart Farm and Jackson Hole Therapeutic Riding, Volunteer, 06/2011, 08/2022
- St. Jude Children’s Research Hospital, Event Committee Member, 10/2017, Present
- J&J Second Chance Small Holdings, Laramie, WY, Event Coordinator & Grant Writer, 09/2022, 06/2023
- Children’s Hospital CO, Patient volunteer, 01/2018, 06/2018
- National Society of Minorities in Hospitality organization, Chapter President, 09/2018, 06/2019
- Daniels Fund Legal Ethics Consortium Case Competition, Participant, 01/2018, 04/2018
- Daniels College of Business, Leader, Ethics Boot Camp, 04/2017, 06/2019
Timeline
Sales and Events Manager
The Cloudveil Hotel
05.2023 - Current
Residential Care Professional
Cathedral Home For Children
12.2022 - 05.2023
Event & Entertainment Manager
Woods Landing Resort
09.2022 - 05.2023
Legal Assistant
Hawks and Associates
01.2021 - 08.2022
Operations Coordinator
ACCESS Destination Services
05.2019 - 03.2020
Event Intern
The Ranch at Rock Creek
06.2018 - 09.2018
Bachelor of Science - Business Administration - Hospitality Management (Conference Services)
University of Denver, Daniels College of Business
Florence University of the Arts- Appicius School of Hospitality
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