Emma Pope
Georgetown,TX
Summary
Dedicated professional with experience in special education, mental health advocacy, and front desk reception. Skilled in providing emotional and educational support, managing administrative tasks, and ensuring efficient customer service. Strong leadership and problem-solving abilities, with a passion for promoting well-being, and making a positive impact in both educational and administrative settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk/Art Instructor
Cordovan Art School & Pottery Parlor
Austin, TX
09.2018 - Current
- Provided excellent customer service by answering calls, greeting clients, and addressing inquiries
- Processed customer payments and communicated via phone and email to follow up on outstanding balances
- Maintained studio organization and cleanliness to create a welcoming environment
- Managed inventory and ensured all art materials were stocked
- Assisted with data entry, filing, and updating client records in studio management systems
- Assisted in planning, coordinating, and setting up for art classes, exhibitions, camps, and special events
- Designed and led engaging art lessons using various mediums including acrylics, clay, watercolor, and oil pastels
- Supervised and instructed groups of up to 20 students, fostering creativity and skill development
- Adapted teaching methods to accommodate different age groups and learning styles
- Created original art projects and lesson plans tailored to class themes and seasonal events
Special Education Educational Assistant
Purple Sage Elementary School
Austin, TX
09.2019 - 10.2023
- Provided one-on-one and small-group instruction to reinforce classroom lessons and IEP goals.
- Modified and adapted educational materials to meet individual student learning needs.
- Assisted students with assignments, organization, and classroom participation.
- Implemented behavior management strategies and supported individualized behavior plans (BIPs).
- Utilized de-escalation techniques to support students during emotional or behavioral challenges.
- Maintained detailed documentation of behavioral incidents and student progress.
- Fostered a safe and positive environment that supported students' confidence and independence.
- Assisted with maintaining a safe, organized, and engaging learning space for all students.
Education
Bachelor of Arts - Major-Psychology, Minor-Social Work
Texas State University
San Marcos12-2025
A.A. - Psychology
Austin Community College
Austin, TX05.2022
High School Diploma -
Westwood High School
Austin, TX05.2014
Skills
- First Aid
- CPR
- AED
- Crisis Prevention
- Google Office Suite
- Microsoft Office
- Cybersecurity Awareness
- Professional Development
- Communication
- Problem Solving
- Data Documentation
- Adaptability
- Time Management
- Multitasking
- Leadership
- Organized
Volunteer Experience
- Outreach Volunteer, Westwood High School, 09/01/10, 01/01/14, Austin, TX, Participated in a variety of service projects that helped protect and serve others in the community, including Blue Santa, Brown Santa, CASA Superhero Run, and Central Texas SPCA.
- Volunteer, Mobile Loaves & Fishes, 11/01/14, 11/01/15, Austin, TX, Prepared food and drove around in the delivery trucks to homeless shelters in Austin.
- Childcare Volunteer and Classroom Volunteer, Canyon Creek Elementary, 01/01/15, Ongoing, Austin, TX, Provided childcare for holiday parties by caring for younger siblings of the students who were in kindergarten through 5th grade., Assisted the art teacher with projects and helped teach the classrooms the different skills needed to complete their compositions.
Awards
- AB Honor Roll, 2010-2014, Westwood High School
- Ceramic Club Vice President and National Art Honor Society Treasurer, 2014, Westwood High School
- Top Volunteer of 2018, Canyon Creek Elementary School
- Recognition of Excellent Work, 2019-2021, Purple Sage Elementary School
Languages
- English, Fluent
- Spanish, Proficient
Affiliations
- Research for Parkinson's Advocate, [Michael J. Fox Foundation for Parkinson's Research], [2018-Present]
- Cooking/Baking
- Painting & Pottery
- Traveling
- Learning Spanish and Farsi
Accomplishments
- Best Volunteer Contribution, [Canyon Creek Elementary School], [2018]
- Recognition of Excellent Work, [Purple Sage Elementary School], [2019-2021]
Certification
- First Aid/CPR/AED- Adult, Child, and Baby
References
References available upon request.
Timeline
Special Education Educational Assistant
Purple Sage Elementary School
09.2019 - 10.2023
Front Desk/Art Instructor
Cordovan Art School & Pottery Parlor
09.2018 - Current
Bachelor of Arts - Major-Psychology, Minor-Social Work
Texas State University
A.A. - Psychology
Austin Community College
High School Diploma -
Westwood High School
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