Emma Kate Gardner
Steens,MS
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Loaded Tea Shop Manager
Ginger Buckley Lee
01.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Developed new promotional campaigns to attract new customers.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Trained team members in successful strategies to meet operational and sales targets.
- Interacted well with customers to build connections and nurture relationships.
Babysitter
Vonda Winter
05.2018 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Provided safe transportation to and from school and extracurricular activities.
- Supervised children engaged in physical activity, learning and social skills with peers.
Christian Camp Counselor
Aaron Burns
04.2021 - 12.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
YMCA After-School Volunteer
YMCA Child Development Center
08.2020 - 05.2021
- Coordinated staff and student activities to promote safe and productive learning environment.
- Monitored student progress and implemented intervention strategies to support student success.
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Prepared materials for class activities and art projects.
- Assisted with organization and supervision of after-school activities for students.
- Encouraged and guided students struggling academically, delivering support and assistance.
- Implemented conflict resolution strategies to help students peacefully resolve disputes.
- Helped students with homework and gave additional tips on studying techniques.
Education
RDMS - Bachelors of Diagnostic Medical Sonography - Diagnostic Medical Sonography
Institute of Ultrasound Diagnostics
Spanish Fort, AL01.2025
Associates of Business - Business
East Mississippi Community College
Mayhew, MS05.2023
Skills
- Critical Thinking
- Invoicing
- Customer Service
- Maintaining Clean Work Areas
- Employee Management
- Staff Recruitment
- Child Monitoring
- Certified in First Aid and CPR
- Operational Efficiency and Safety
- Team Player
Timeline
Loaded Tea Shop Manager
Ginger Buckley Lee
01.2022 - Current
Christian Camp Counselor
Aaron Burns
04.2021 - 12.2021
YMCA After-School Volunteer
YMCA Child Development Center
08.2020 - 05.2021
Babysitter
Vonda Winter
05.2018 - Current
RDMS - Bachelors of Diagnostic Medical Sonography - Diagnostic Medical Sonography
Institute of Ultrasound Diagnostics
Associates of Business - Business
East Mississippi Community College
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