Shawn Wilson
Detroit,MI
Summary
Dynamic professional with a strong background in operational excellence at Chrysler, excelling in team leadership and troubleshooting. Proven ability to enhance safety compliance and optimize production processes, resulting in improved efficiency. Skilled in employee training and development, fostering a motivated workforce committed to achieving high-quality outcomes.
Overview
3
3
years of professional experience
Work History
Shift Lead Supervisor
Wendy's, Restaurants
10.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
- Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
- Held monthly financial review with department managers and supervisors.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
CNC Technician/ Quantity Acceptor
CW Bearing
04.2023 - 02.2025
- Supported continuous improvement efforts within the organization by participating in lean manufacturing initiatives and Kaizen events.
- Streamlined workflow for faster turnaround times by optimizing CNC machine setups.
- Maintained detailed documentation of machining processes, enabling seamless shift handovers and knowledge transfer among team members.
- Maintained strict quality control standards with thorough inspection of finished parts.
- Participated in regular safety audits, identifying potential hazards and implementing corrective actions to maintain a safe work environment.
- Reduced material waste through accurate programming of cutting paths and tool selection.
- Enhanced production efficiency by implementing new CNC programming techniques and strategies.
- Maximized tool life through careful monitoring of wear patterns, making adjustments as needed to maintain optimal cutting conditions.
- Worked closely with cross-functional teams to ensure seamless integration of CNC machined components into larger assemblies or systems.
- Collaborated with engineering team to improve part designs for more efficient manufacturing processes.
- Properly loaded and unloaded materials in and out of machines.
- Moved finished work to correct staging area for disposition.
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
- Input instructions for machine operations based on specifics of work orders.
- Ran multiple CNC machines simultaneously to increase production capacity.
Operator Technician
Chrysler
01.2024 - 04.2024
- Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
- Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
- Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
- Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
- Ensured consistent product quality with thorough visual inspections and adherence to established standards before packaging for shipment.
- Maintained accurate documentation of all machine activities, ensuring traceability of performance data for future analysis.
- Optimized production processes through close monitoring of machine performance and making timely adjustments.
- Provided on-the-job training to newly hired workers and team members.
- Performed regular preventive maintenance on geothermal systems to maintain best operating condition.
Truck Loader
GFL Environmental
04.2022 - 04.2024
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
- Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Streamlined daily operations by optimizing route planning based on traffic patterns, weather conditions, and other factors.
- Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
Education
High School Diploma -
Rogers Academy
Detroit, MI06-2005
Skills
- Customer service focus
- Workplace safety
- Employee training
- Staff motivation
- Team leadership
- Workload management
- Industry expertise
- Staff development
- Operational excellence
- Troubleshooting
- Safety compliance
- Tool operation
- Heavy lifting
- Analytical thinking
Timeline
Shift Lead Supervisor
Wendy's, Restaurants
10.2024 - Current
Operator Technician
Chrysler
01.2024 - 04.2024
CNC Technician/ Quantity Acceptor
CW Bearing
04.2023 - 02.2025
Truck Loader
GFL Environmental
04.2022 - 04.2024
High School Diploma -
Rogers Academy
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