Summary
Overview
Work History
Education
Skills
Timeline
Generic

EMMALEA HEARTHSTONE

Bay Shore

Summary

Results-oriented professional with background in appointment coordination and client relations. Known for maintaining high standards and delivering exceptional service, ensuring seamless scheduling and communication. Reliable team player with a strong focus on collaboration and adaptability, proficient in time management and problem-solving.

Overview

6
6
years of professional experience

Work History

Training Coordinator/Assistant Manager

The Martial ARFS
05.2021 - Current
  • Coordinated appointments and schedules for trainers and clients, ensuring optimal use of resources and time management.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with the management team to design customized training plans aligned with organizational goals.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.


Veterinary Assistant

VIP PetCare
01.2021 - 05.2021
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Provided customer support to clients, answering questions and addressing concerns.

Graduate Teaching Assistant

Stony Brook University
01.2020 - 05.2021
  • Checked assignments, proctored tests, and provided grades according to university standards.
  • Mentored students through office hours and one-on-one communication.
  • Supported instructors in grading exams and papers, maintaining accurate records of student performance throughout the semester.
  • Traveled abroad with a student research group, assisting in research projects, and travel logistics

Office Assistant

PetsWarehouse
08.2019 - 12.2019
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and emails
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Maintained accurate inventory and sales records for the department.

Education

M.A. - Ecology and Evolution

Stony Brook University
06.2025

B.S. - Human Evolutionary Biology

Stony Brook University
01.2019

B.A. - Anthropology

Stony Brook University
01.2019

Skills

  • Schedule management and booking
  • Client interaction
  • Data entry, organization, and analysis
  • Filing and organizing
  • Computer competency, including Microsoft Excel, Mindbody, and Asana
  • Preparation and administration of veterinary medications and vaccines
  • Training material creation and management

Timeline

Training Coordinator/Assistant Manager

The Martial ARFS
05.2021 - Current

Veterinary Assistant

VIP PetCare
01.2021 - 05.2021

Graduate Teaching Assistant

Stony Brook University
01.2020 - 05.2021

Office Assistant

PetsWarehouse
08.2019 - 12.2019

B.S. - Human Evolutionary Biology

Stony Brook University

B.A. - Anthropology

Stony Brook University

M.A. - Ecology and Evolution

Stony Brook University

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