Summary
Overview
Work History
Education
Skills
Timeline
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Emmalee Abrams

Los Angeles,CA

Summary

Experienced, versatile professional adept at multitasking and managing diverse responsibilities. Proven track record in customer-centric roles, with expertise in sales, client communication, and effective inventory management. Excellent reputation for organization and problem-solving with initiative and good attitude.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

The Resume Nurse
01.2021 - Current
  • Manage administrative, bookkeeping and sales tasks for high-volume professional agency, reporting directly to CEO
  • Responsible for lead generation and customer first-touch communication; implemented new marketing strategies, increasing revenue and bookings by 39%
  • Communicate with 25+ clients weekly to close sales, answer questions, schedule Zoom appointments and process payments.

Associate

Anthropologie
01.2021 - 01.2022
  • Helped customers locate products and checked store system for merchandise at other sites
  • Assisted in personal styling
  • Prepared merchandise for sales floor by pricing or tagging
  • Tracked stock using company inventory management software
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

Staff Assistant/Intern

Political Campaigns, Various
01.2016 - 01.2020

Elizabeth Warren for President, Brendan Kelly for Congress, Jess Phoenix for Congress, Hillary Clinton for President

  • Assisted with various campaign duties including social media management, organizing, communications
  • Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers
  • Assisted Social Media Manager with various projects that would engage new voters

Receptionist

Fairies And Dragons Parties
03.2018 - 02.2019
  • Managed front desk operations, providing a welcoming and efficient first point of contact for customers and guests
  • Coordinated and facilitated various children's events, ensuring smooth execution and a delightful experience for attendees
  • Handled customer inquiries, reservations, and event bookings, showcasing strong communication and organizational skills

Education

Associate of Arts - Music

College of The Canyons
Santa Clarita, CA
06.2024

Skills

  • Customer Service
  • Time Management
  • Guest Satisfaction
  • Problem-Solving Skills
  • Professional Telephone Etiquette
  • Retail Sales
  • Cash Register Operation
  • Teamwork and Collaboration

Timeline

Administrative Assistant

The Resume Nurse
01.2021 - Current

Associate

Anthropologie
01.2021 - 01.2022

Receptionist

Fairies And Dragons Parties
03.2018 - 02.2019

Staff Assistant/Intern

Political Campaigns, Various
01.2016 - 01.2020

Associate of Arts - Music

College of The Canyons
Emmalee Abrams