Overview
Work History
Education
Skills
Job Shadow Experience
Volunteer Experience
Awards
Timeline
Generic

Emmalee Burden

Old Hickory,TN

Overview

5
5
years of professional experience

Work History

Camp Counselor & Front Desk

Langford Farms Club
05.2023 - 07.2023
  • Supervised youth and adolescents.
  • Provided guidance and support to campers.
  • Planned and oversaw camp activities.
  • Enforced camp rules and regulations.
  • Welcomed parents and campers.
  • Billing and processing payments.
  • Communicated with parents and answered questions regarding camp policies and activities.
  • Provided excellent customer service by answering inquiries, addressing complaints, and resolving issues promptly.
  • Ensured lobby area was clean, organized, and presentable at all times.
  • Performed administrative duties such as filing documents or updating records.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Restaurant Hostess

Cracker Barrel
03.2018 - 06.2020
  • Greeted customers promptly and courteously upon their arrival at restaurant.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Helped bus tables and ran food to patrons during high-volume periods.
  • Maintained professional appearance at all times while adhering to dress code policy.
  • Managed seating chart efficiently by rotating tables as needed during busy periods.
  • Organized reservations for large parties and special events in accordance with company policies.
  • Responded quickly and effectively to customer complaints or concerns in order to maintain customer satisfaction levels.

Education

Bachelor of Science - Psychology

University of Tennessee At Chattanooga
Chattanooga, TN
05.2024

High School Diploma -

McGavock High School
Nashville, TN
05.2020

Skills

  • Interpersonal skills
  • Organizational skills
  • Customer service
  • Communication skills
  • Attention to detail
  • Adaptability
  • Active listening
  • Dependability
  • Accountability

Job Shadow Experience

Stanford Montessori Elementary School, Nashville, Tennessee December, 2023
  • Shadowed the school psychologist to understand school psychology as a career better.
  • Involved in team meetings regarding eligibility for special education services and further testing.
  • Attended classroom observations of students.
Stanford Montessori Elementary School, Nashville, Tennessee December, 2023
  • Shadowed the Guidance counselor to understand counseling as a career better.
  • Involved in team meetings regarding eligibility for special education services and further testing.
Stanford Montessori Elementary School, Nashville, Tennessee December, 2023
  • Shadowed the Student Advocacy Coach to learn more about student advocacy.
  • Attended classroom observations of students.
  • Obversed small group and one-on-one sessions.

Volunteer Experience

MAY  2017 - PRESENT

Stanford Montessori Elementary School, Nashville, Tennessee

  • Volunteered at fall festivals.
  • Volunteered at Field Day events.
  • Volunteered at fundraising events.
  • Assisted teachers in the classroom by providing extra help to students who needed it, utilizing effective communication and interpersonal skills.

Awards

MAY  2021 - DECEMBER 2023

Academic Achievement: Dean’s List.

Timeline

Camp Counselor & Front Desk

Langford Farms Club
05.2023 - 07.2023

Restaurant Hostess

Cracker Barrel
03.2018 - 06.2020

Bachelor of Science - Psychology

University of Tennessee At Chattanooga

High School Diploma -

McGavock High School

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Emmalee Burden