Emma'Lee Hawkins
Vacaville,CA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hanesbrands
Vacaville, CA
10.2023 - 09.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
- Placed special orders or called other stores to find desired items.
Sales Associate
Daniels Jewelrs
Vallejo, CA
09.2023 - 11.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted in the design of custom jewelry pieces for customers.
- Created window displays that showcased new products.
- Engaged in suggestive selling techniques to increase sales volume.
Shift Manager
Round Table Pizza, Inc
Suisun, CA
10.2022 - 09.2023
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Processed refunds and exchanges according to company policy.
- Identified discrepancies between actual sales figures and expected totals.
- Managed scheduling, payroll, and time off requests for team members.
Education
High School Diploma -
Armijo High School
Fairfield, CA06-2023
Skills
- Sales Development
- Product Sales
- Payment Processing
- Cash Register Operation
- Retail Store Operations
- Stocking and Receiving
- Sales Training
- Shipment Processing
- Cash Handling Accuracy
- Customer Service
Languages
English
Professional
Timeline
Sales Associate
Hanesbrands
10.2023 - 09.2024
Sales Associate
Daniels Jewelrs
09.2023 - 11.2023
Shift Manager
Round Table Pizza, Inc
10.2022 - 09.2023
High School Diploma -
Armijo High School
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