Emmalee Range
Summary
Hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds. Energetic and enthusiastic about building a long-term sales career in the industry. Friendly, outgoing and adaptable team player. Reliable and upbeat, successful at promoting customer loyalty, satisfaction of purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Professional Dog Groomer
Petco Animal Supplies Stores Inc.
07.2023 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored animals for behavioral problems and signs of health issues.
RV Sales Consultant
Camping World
01.2023 - 07.2023
- Maintained up-to-date knowledge of industry trends and new RV models, ensuring accurate information was provided to customers.
- Developed strong relationships with clients to better understand their needs and preferences, resulting in successful sales transactions.
- Coordinated closely with service department staff to ensure timely delivery of sold units while meeting quality standards for pre-delivery inspections.
- Conducted detailed product demonstrations for potential buyers, emphasizing unique features and benefits of various RV models.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Automotive Sales Consultant
Cloninger Ford Of Hickory
11.2022 - 01.2023
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Located merchandise across various stores to address customer needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Automotive Sales Consultant
Nissan Of Sumter
03.2022 - 10.2022
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Professional Dog Groomer
Shampooches Luxury Spa, LLC
07.2020 - 02.2022
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
- Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
- Contributed to business growth by actively promoting salon services through social media engagement and positive word-of-mouth referrals from satisfied clients.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored animals for behavioral problems and signs of health issues.
- Trained animals in behavioral compliance or other special routines or commands.
- Reset procedure rooms between appointments and disinfected equipment.
Education
High School Diploma -
Crestwood High School
Sumter, SC06.2013
Skills
- Sales Presentations
- Effective negotiation
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Record Keeping Abilities
- Resilience Under Pressure
- Customer Relationship Management
- Automotive Industry Knowledge
Timeline
Professional Dog Groomer
Petco Animal Supplies Stores Inc.
07.2023 - Current
RV Sales Consultant
Camping World
01.2023 - 07.2023
Automotive Sales Consultant
Cloninger Ford Of Hickory
11.2022 - 01.2023
Automotive Sales Consultant
Nissan Of Sumter
03.2022 - 10.2022
Professional Dog Groomer
Shampooches Luxury Spa, LLC
07.2020 - 02.2022
High School Diploma -
Crestwood High School
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