EMMALI MARISCAL
Fort Worth,TX
Summary
Customer obsessed candidate willing to dive deep into new experiences to seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CPT/Dwell Lead
Amazon
11.2022 - Current
- Collaborated with cross-functional teams for seamless deal structuring and negotiation.
- Improved customer satisfaction by promptly addressing and resolving outbound shipment issues.
- Streamlined communication between warehouse teams by implementing effective problem-solving strategies for outbound operations.
- Reduced order processing times with efficient investigation and resolution of shipping discrepancies.
- Enhanced team productivity by providing ongoing support and training on outbound processes and procedures.
- Achieved consistent on-time delivery performance through proactive identification and resolution of potential roadblocks in the outbound process.
- Evaluated root causes of recurring issues in the outbound process, developing corrective actions and preventive measures to minimize future occurrences.
- Maintained a safe work environment by enforcing compliance with safety protocols during all outbound tasks.
- Boosted customer retention by actively monitoring order status updates and making necessary adjustments to ensure timely delivery of shipments.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
SECRETARY/ COORDINATOR
MB Event Planner
05.2018 - 08.2022
- Managed executive calendars, scheduling appointments and meetings to optimize time management. While enhancing office efficiency by streamlining filing systems and organizing documents.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Education
HIGH SCHOOL DIPLOMA -
PERRYTON HIGH SCHOOL
Bachelors - Biology
Texas Christian University
Fort Worth, TX05.2026
Skills
- Bilingual
- Communication
- Ownership
- Time management
- Problem solving skills
- Attention to Detail
- Microsoft Office Proficiency
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
CPT/Dwell Lead
Amazon
11.2022 - Current
SECRETARY/ COORDINATOR
MB Event Planner
05.2018 - 08.2022
HIGH SCHOOL DIPLOMA -
PERRYTON HIGH SCHOOL
Bachelors - Biology
Texas Christian University
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