Emmalou Hooten
Las Vegas,NV
Summary
Hardworking and versatile, with experience in management, customer service, and patient care. I am a Certified Phlebotomy Technician skilled in blood collection, specimen processing, and teamwork. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gelato Server/Barista
FREDDO
LAS VEGAS, NV
09.2024 - Current
- Serve gelato, beverages, and desserts with excellent customer service in a fast-paced environment.
- Maintain a clean and organized work area, including stocking supplies, and handling cash transactions.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Team Lead and Teammate
New Horizons Kids Quest, Inc.
LAS VEGAS, NV
06.2021 - Current
- Supervise and support a team of staff members to ensure high-quality care and activities for children.
- Communicate effectively with parents and staff, ensuring a positive experience for all involved.
Tutor
Kumon Math & Reading Centre
Las Vegas, NV
02.2019 - 10.2025
- Guided students, teaching methods for working assignments and determining correct solutions.
- Demonstrated various teaching techniques to engage students in the learning process.
Barista
Foxtail Coffee Shop
LAS VEGAS, NV
07.2024 - 08.2024
- Prepare and serve coffee, espresso-based drinks, and other beverages to customers with high-quality standards.
- Maintain a clean and organized work area, including stocking supplies and managing cash transactions.
Retail Sales Associate
Ross Dress for Less
LAS VEGAS, NV
06.2021 - 03.2022
- Provided product information and answered customer questions.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Stocked shelves with merchandise according to company standards.
Education
Phlebotomist -
Northwest Career College
03.2025
High School Diploma -
Northwest Career College
Las Vegas, NV05-2020
Skills
- Venipunctures
- Time management
- Attention to detail
- HIPAA
- OSHA
- CLIA Training
- Blood Samples
- Specimen
- Urinalysis
- Scope of Practice
- Medical Ethics
- Electronic Medical Records
- Order of Draw
- Health Care Experience
- Proper Storage Procedures
- Donor Screening
- Patient Education
- Specimen Collection
- Specimen Processing
- Specimen Transportation
- Infection Control
- Proper PPE
- Medical Terminology
- Capillary Punctures
- Customer Service
- Manual Dexterity
- Finger Dexterity
- Stress Management
- Anxiety Management
- Biohazard Waste Disposal
- Scheduling Appointments
- Sharps Disposal
- Information Documentation
Certification
- Certified Phlebotomy Technician, National Healthcare Association, A5D4N2S3
- Laboratory Assistant License, Nevada Department of Health & Human Services, 82242-AL-0
- CPR/BLS Certified, American Heart Association
References
Laura Valle - 725-502-8456
Donna White - 702-531-4973
Tiffany Myers - 702-788-0363
Timeline
Gelato Server/Barista
FREDDO
09.2024 - Current
Barista
Foxtail Coffee Shop
07.2024 - 08.2024
Team Lead and Teammate
New Horizons Kids Quest, Inc.
06.2021 - Current
Retail Sales Associate
Ross Dress for Less
06.2021 - 03.2022
Tutor
Kumon Math & Reading Centre
02.2019 - 10.2025
Phlebotomist -
Northwest Career College
High School Diploma -
Northwest Career College
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