Emmalyne Johnson
Shreveport,LA
Summary
Proven team player with a track record of enhancing productivity and customer satisfaction at Rhino Coffee. Skilled in cash handling and problem-solving, consistently exceeding performance goals through attention to detail and effective collaboration. Developed strong customer service skills, contributing to a positive and efficient work environment. Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Team Member
Rhino Coffee
2023.06 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Frequently inspected production area to verify proper equipment operation.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Child Care Helper
Providence Classical Academy
2022.09 - 2024.05
- Developed strong bonds with each child, creating a sense of security within the childcare environment.
- Improved language skills in young children through engaging storytelling and interactive activities.
- Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
- Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
- Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
- Adapted quickly to diverse needs of various children within the group setting, exhibiting flexibility and resourcefulness throughout daily tasks.
- Partnered with parents to establish open communication lines, ensuring the continuity of care between home and childcare setting.
- Enhanced children''s emotional development by providing supportive guidance and encouragement.
- Observed individual behaviors closely to identify any potential developmental concerns or areas needing additional support.
- Facilitated socialization among children through structured group play sessions, promoting positive peer relationships.
- Aided in the enhancement of gross motor abilities through active outdoor play and physical games.
- Contributed to a nurturing atmosphere by consistently displaying warmth and empathy towards each child.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Taught children to organize toys, wash hands, and share by leading by example.
- Kept children between ages of 4 and 10 safe and secure with vigilant oversight.
Education
No Degree -
Providence Classical Academy
Bossier City, LA05.2025
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Clear Communication
- Cleaning
Timeline
Team Member
Rhino Coffee
2023.06 - Current
Child Care Helper
Providence Classical Academy
2022.09 - 2024.05
No Degree -
Providence Classical Academy
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