Emmalynn Grisset Octtaviani
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
New York, NY
02.2023 - Current
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Medical Receptionist
JAG-ONE Physical Therapy
Brooklyn, NY
02.2024 - 06.2024
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Sales Associate
Happy Socks
Manhattan, NY
05.2022 - 11.2022
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
- Used technology resources to assist customers in locating and selecting items.
- Supervised bank deposits and security procedures to support store opening and closing.
- Adhered to company initiatives and achieved established goals.
- Ensured store was opened and closed in a timely manner according to company policies.
Cashier
Walgreens
Brooklyn, NY
09.2021 - 04.2022
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed refunds for worn, damaged and broken merchandise.
Education
Some College (No Degree) - Fine Arts
Fashion Institute of Technology
Skills
- Product Recommendations
- Retail Loss Prevention
- Teamwork and Collaboration
- Inventory Control Procedures
- Merchandising Knowledge
- Reliable and Punctual
- Upselling
Timeline
Medical Receptionist
JAG-ONE Physical Therapy
02.2024 - 06.2024
Sales Associate
Urban Outfitters, Inc.
02.2023 - Current
Sales Associate
Happy Socks
05.2022 - 11.2022
Cashier
Walgreens
09.2021 - 04.2022
Some College (No Degree) - Fine Arts
Fashion Institute of Technology
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