EMMA M. PHILLIPS
Gardendale
Summary
Management skill with 10+ years of experience in leadership, customer service, controlling inventory, ordering and tracking new supplies, developing procedures, overseeing production and training material for staff. Strong communication skills, organized, with a track record of success.”
Overview
19
19
years of professional experience
1
1
Certification
Work History
Production/Teamleader
MERCEDES BENZ
03.2020 - Current
- Positions and fastens together body subassemblies, such as side frames, and doors, to assemble vehicle bodies preparatory to the welding process.
- Carry out line checks and start up meetings.
- Make a work production schedule for the zone.
- Check and make sure all employees are following PPE and safety regulations
- Oversee open faults and line pulls.
Hairstylist/Salon owner
MCCAA’S ANOINTED HANDS
12.2019 - 03.2020
- Perform beauty procedures for clients, including eyebrow waxing, makeup application and eyelash extensions
- Assist in monitoring the inventory of salon supplies and submitting purchasing requisitions when needed
- Collaborate with the rest of the salon staff to keep the work area clean and create a pleasant atmosphere for clients
- Attend all company training sessions to learn how to offer more services at an expert level
Cosmetologist/Sales
JCPENNY SALON
09.2018 - 12.2019
- Perform beauty procedures for clients, including eyebrow waxing, makeup application and eyelash extensions
- Assist in monitoring the inventory of salon supplies and submitting purchasing requisitions when needed
- Collaborate with the rest of the salon staff to keep the work area clean and create a pleasant atmosphere for clients
- Attend all company training sessions to learn how to offer more services at an expert level
Cosmetologist/Natural Hair Specialist
AUDREY’S TOUCH OF BEAUTY
09.2012 - 12.2018
- Provide beauty services, such as shampooing, cutting, coloring, and styling hair, and massaging and treating scalp.
- May also apply eyelashes, make custom wigs, apply weaves and provide nail and skin care services.
- Provided customer service and answering and directing phone calls.
Sales Associate
KAY JEWELRY
09.2016 - 12.2016
- Engaging customers in conversation to understand their needs and objections.
- Presenting merchandise and detailed information on features and benefits.
- Offering extended service plans and financing options.
- Providing customer service and answering phone, meeting individual and team goals.
2nd Key holder
JOS A BANK
09.2015 - 07.2016
- Provide world class customer service by building quality relationships with customers and following up on all customer requests in a timely manner
- Serve as a coach and role model to the store teams by providing constructive feedback and demonstrating servant leadership
- Assist in the tailor shop as directed by management
- Assist with all customer needs, such as alterations appointments, pick-ups, special order requests and sales
Cosmetologist
MAJOR HAIR DESIGN
09.2010 - 10.2012
- Provide beauty services, such as shampooing, cutting, coloring, and styling hair, and massaging and treating scalp.
- May also apply makeup, dress wigs, perform hair removal, and provide nail and skin care services.
- Cosmetic treatments
Loan Servicing Specialist 3
WELLS FARGO HOME MORTGAGE/ADECCO
02.2009 - 09.2010
- Responsible for responding to written and phone inquiries from customers, title companies, and internal personnel regarding loans.
- Functions include: answering questions pertaining to all areas of loan servicing including payment research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection; researching and analyzing problems and recommending solutions; conducting periodic audits of files.
- Coordinate property inspections, lien priority and loan disbursements in accordance with loan documentation.
Accounts Payable/ Imaging
ALABAMA POWER COMPANY/ADECCO
09.2006 - 10.2009
- Image invoices, checks request, Expense Statement, and other records.
- Indexing, sorting and batch invoices
- Distribute mail to the appropriate department
- Performed variety of clerical duties and other duties pertinent to establishment.
Education
Cosmetologist - undefined
J JIREH INTERNATIONAL SCHOOL OF COSMETOLOGY
01.2020
Business Administrative - undefined
LAWSON STATE COMMUNITY COLLEGE
01.1993
Skills
- Worker training
- Team motivation
- Personnel management
- Work scheduling
- Workflow optimization
Certification
Medical coding
Cosmetologist
Timeline
Production/Teamleader
MERCEDES BENZ
03.2020 - Current
Hairstylist/Salon owner
MCCAA’S ANOINTED HANDS
12.2019 - 03.2020
Cosmetologist/Sales
JCPENNY SALON
09.2018 - 12.2019
Sales Associate
KAY JEWELRY
09.2016 - 12.2016
2nd Key holder
JOS A BANK
09.2015 - 07.2016
Cosmetologist/Natural Hair Specialist
AUDREY’S TOUCH OF BEAUTY
09.2012 - 12.2018
Cosmetologist
MAJOR HAIR DESIGN
09.2010 - 10.2012
Loan Servicing Specialist 3
WELLS FARGO HOME MORTGAGE/ADECCO
02.2009 - 09.2010
Accounts Payable/ Imaging
ALABAMA POWER COMPANY/ADECCO
09.2006 - 10.2009
Cosmetologist - undefined
J JIREH INTERNATIONAL SCHOOL OF COSMETOLOGY
Business Administrative - undefined
LAWSON STATE COMMUNITY COLLEGE
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