Emmanual Reed
San Leandro
Overview
17
17
years of professional experience
Work History
coordinator
Roots Community Health Center
Oakland
12.2018 - Current
- Orchestrated meetings and developed agendas to align with team goals.
- Oversaw daily operations by scheduling tasks and delegating responsibilities.
- Ensured effective communication between departments for quick issue resolution.
- Tracked inventory levels and placed orders for additional supplies when required.
- Addressed customer complaints swiftly while maintaining company standards.
- Created and updated comprehensive records of departmental activities and budgets.
- Mentored new employees, imparting knowledge of various company programs.
- Instructed employees on best practices to optimize overall productivity.
After School tutoring Coordinator
The Youth Employment Partnership, Inc.
Oakland
04.2014 - 12.2017
- Coordinated tutoring schedules for students and volunteer tutors to maximize efficiency.
- Developed training materials for new staff and volunteers to enhance onboarding processes.
- Organized workshops to improve tutoring techniques and strategies among participants.
- Implemented tailored tutoring strategies to support student academic success.
- Conducted regular meetings with school administrators to evaluate student progress and plan future initiatives.
- Created individualized lesson plans for one-on-one or group tutoring sessions.
- Participated in job fairs and recruitment events to attract diverse instructor candidates.
- Monitored student progress through assessments and feedback from teachers, parents, and stakeholders.
Security Officer
Monument Security Services
Oakland
03.2009 - 01.2014
- Conducted regular patrols to identify and report suspicious activities.
- Monitored premises to ensure safety and security of staff and visitors.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Implemented access control measures for restricted areas and visitor management.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Supervisor
Land Mark Staffing Event
Oakland
01.2009 - 01.2012
- Supervised event staff to ensure smooth operations and quality service.
- Trained new employees on company policies and event procedures.
- Coordinated schedules for staff during events to optimize workflow.
- Managed inventory of supplies and equipment for events.
- Assisted in planning logistics for various types of events and activities.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA07-2007
Some College (No Degree) - Kinesiology
Contra Costa College
San Pablo, CASkills
- Emergency response certification
- Proficient in Microsoft Word
- Advanced Excel skills
- Intervention in violence situations
- Program building for rehabilitation
- Specialist in outreach initiatives
- Certified in MediCal and CalFresh
- Expertise in HMIS and verification forms
- Customer service
- Performance evaluation
- Problem solving
- Effective communication
- Conflict resolution
- Strategic planning
- Staff discipline
- [Software] experience
- Management of housing resources
Timeline
coordinator
Roots Community Health Center
12.2018 - Current
After School tutoring Coordinator
The Youth Employment Partnership, Inc.
04.2014 - 12.2017
Security Officer
Monument Security Services
03.2009 - 01.2014
Supervisor
Land Mark Staffing Event
01.2009 - 01.2012
High School Diploma -
Oakland Technical High School
Some College (No Degree) - Kinesiology
Contra Costa College