Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Abarawa

Resouces Management Specialist
Hainesport,NJ

Summary

Goal-oriented Human Resources Specialist with more than10 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives. Well-qualified Resources management specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Resource Management Specialist

Department Of Agriculture
Philadelphia, PA
12.2022 - Current
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Developed and coordinated employee training programs to improve productivity and performance.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Performed budget analysis to control expenditures and predict future budget needs.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Worked alongside global business leader to deploy new training strategies.
  • Administered employee benefits programs and assisted with open enrollment.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and monitored employee recognition programs.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Direct Care Provider

Eihab Human Services
Burlington, NJ
05.2019 - Current
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Evaluated client progress toward established annual and quarterly goals.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Assisted patients with self-administered medications.
  • Documented vitals, behaviors, and medications in client medical records.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Assisted disabled clients to support independence and well-being.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to medical and dental appointments to provide support.

Human Resources Assistant

Department Of Agriculture
Philadelphia, PA
05.2020 - 12.2022
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Coordinated employee training programs to improve productivity and performance.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Answered and redirected incoming phone calls for office.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Created job descriptions on boards for vacant jobs.
  • Participated in recruitment and selection process for new hires.
  • Compiled employee records from individual departments to maintain central files.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Monitored and analyzed employee satisfaction survey results.
  • Developed and maintained HR policies and procedures.
  • Converted employee status from temporary to permanent.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Coordinated employee relocation processes.
  • Checked references for potential candidates.
  • Set up orientations and initial training for new employees.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Assisted with creating employee handbooks and manuals.
  • Participated in job fairs to recruit new talent.
  • Helped employees register for benefits programs using online portals.
  • Studied research and trends on best practices in HR field.
  • Updated and maintained employee attendance records.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Aided staff with employee performance review paperwork and documentation.
  • Conducted exit interviews with terminated employees.

Benefit Authorizer

Social Security Administration, SSA
Philadelphia, PA
09.2020 - 05.2021
  • Maintained database integrity, accurately identified correct account to secure and entered complete client information.
  • Configured coordination of benefits information and eligibility on every referral and documented pertinent data.
  • Presented warm, friendly and empathetic presence in person and by phone using active listening techniques.
  • Demonstrated to use electronic tools and systems available to organize and process daily work.
  • Completed insurance verification and benefit authorization with appropriate documentation in billing system.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Communicated with people from various cultures and backgrounds on application process.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Interviewed applicants and explained scope of different available benefits.
  • Sorted out jobs relevant to interests of candidates to forward information to candidates.
  • Selected qualified applicants to refer to employers for possible job placement purposes.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Wrote job orders from employers to record accurate description of required job duties, working hours and wages.
  • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
  • Assisted clients with completion of applications and paperwork.
  • Demonstrated creativity and resourcefulness through development of innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Immigration Service Assistance

Department Of Homeland Security
Philadelphia, PA
10.2019 - 09.2020
  • Advised visitors on immigration laws governing country, consequences of breaking laws and reasons for deportation.
  • Utilized proprietary company software to update essential documentation and track expiration and renewal dates of various application and other immigration documents.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Collected and arranged client documents and data for application submission.
  • Manage correspondence, maintain customer support, processing documents, performing analysis on files, reports, and information systems or databases.
  • Monitored work in progress; tracked statistical data; and prepared statistical narrative reports, ensuring staff acceptance and compliance with USCIS procedures, policies and regulations.
  • Helps in adjudication process by pre-processing applications and petitions using available electronic systems through.

Human Resources Assistant

Military Entrance Processing Station
Brooklyn, NY
07.2016 - 09.2018
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Coordinated employee training programs to improve productivity and performance.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Developed and maintained HR policies and procedures.
  • Compiled employee records from individual departments to maintain central files.
  • Helped employees register for benefits programs using online portals.
  • Updated and maintained employee attendance records.
  • Aided staff with employee performance review paperwork and documentation.
  • Assisted with creating employee handbooks and manuals.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Coordinated employee relocation processes.

Force Management Journeyman

United State Air Force
Trenton, NJ
03.2010 - 03.2016

Supervises and performs personnel activities and functions, including personnel action requests; source documents; unit, field, and master personnel records; and Commanders Support Staff (CSS) tasks. Interviews and classifies airmen and officers. Advises on career progression. Updates military personnel data system (PDS) records. Manages Air Force retention programs, assists military personnel in making career decisions, and advises on benefit programs. Ensures compliance with personnel policies, directives, and procedures.

Advises officers and airmen on military personnel issues and programs. Conducts interviews to determine individual interests, qualifications, and personnel data. Briefs provisions of personnel programs such as assignments, promotions, separations, retirements, benefit programs, retention, bonus, classification, training and retraining, and personnel reliability program, personnel readiness and career progression. Helps commanders develop career information and motivation programs. Manages selective reenlistment and career airman reenlistment reservation programs. Counsels airmen on reenlistment opportunities and benefits. Monitors retention programs and provides reports and statistics. Helps users determine training requirements, methods, and procedures.

Career Development Supervisor

United State Air Force
Trenton, NJ
04.2013 - 06.2015
  • Creates, maintains, and audits personnel records. Records information in unit, field, and PDS records. Prepares and maintains personnel records, aeronautical orders, and personnel action requests. Prepares and processes documentation for administration of quality control programs. Reviews personnel records, and interviews individuals to ensure accuracy of information. Compares basic records with source documents, transaction registers, and management products. Inspects records, master personnel, and command and field personnel records. Reviews and processes evaluation reports.
  • Performs personnel actions. Updates computerized personnel data. Conducts in and out processing.
  • Manage Virtual Out Processing vOP in the Military Personnel Flight. Monitors personnel readiness programs. Schedules
  • individuals for processing personnel actions such as reenlistment, promotion, separation, retirement, or reassignment. Administers standard tests, acts as test monitor, scores tests, and records results. Prepares and processes correspondence, forms, and PDS transactions. Advises members on official and personal obligations incident to relocation, training, and promotion. Prepares and processes relocation actions. Processes documents required to support service awards and decorations. Guides customers in completing vRED (automated DD Form 93) in vMPF (virtual MPF). Maintains files of correspondence, directives, instructions, and other publications.
  • Provides casualty assistance. Administers casualty program. Prepares related reports and documents. Assists next of kin of deceased and missing personnel to apply for death gratuity pay, arrears of pay, veterans affairs, social security, government and commercial life insurance, and other benefits.
  • Oversees personnel activities and functions. Inspects personnel activities for compliance with policies and directives. Reports discrepancies and recommends corrective action. Monitors personnel actions for timeliness, propriety, and accuracy. Ensures proper counseling of individuals on personnel programs, procedures, and benefits. Organizes and compiles management data and submits reports.

Customer Services Journeyman

United State Air Force
Trenton, NJ
03.2010 - 03.2013

Performs CSS personnel functions. Prepares and processes administrative support actions relating to unit programs such as FIT Program, vOP, inprocessing, squadron information, and enlisted and officer professional military education. Manages leave web program. Maintains suspense system for personnel actions and correspondence. Maintains and monitors duty status changes. Provides customers with guidance on how to use the web applications for the personnel actions. Requisitions and maintains current study reference material for the airman promotion system. Assigns members to an AEF. Prepares and processes Articles 15, letters of reprimand, investigation reports, unfavorable information files, and separation actions.

Performs Personnel Support for Contingency Operations (PERSCO) functions.

Education

Bachelor of Arts - Human Resources Management

Pace University
New York, NY
09.2016 - 05.2019

Skills

    Pre-Employment Screening

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Timeline

Resource Management Specialist

Department Of Agriculture
12.2022 - Current

Benefit Authorizer

Social Security Administration, SSA
09.2020 - 05.2021

Human Resources Assistant

Department Of Agriculture
05.2020 - 12.2022

Immigration Service Assistance

Department Of Homeland Security
10.2019 - 09.2020

Direct Care Provider

Eihab Human Services
05.2019 - Current

Bachelor of Arts - Human Resources Management

Pace University
09.2016 - 05.2019

Human Resources Assistant

Military Entrance Processing Station
07.2016 - 09.2018

Career Development Supervisor

United State Air Force
04.2013 - 06.2015

Force Management Journeyman

United State Air Force
03.2010 - 03.2016

Customer Services Journeyman

United State Air Force
03.2010 - 03.2013
Emmanuel AbarawaResouces Management Specialist