EMMANUEL ADOH

• Managed client relationships through regular check-ins and updates on project progress with relevant hosts and neighboring communities in the Niger Delta region.
• Monitored and evaluated the effectiveness of existing programs or services by analyzing data, preparing reports and making recommendations for improvement for prospective and ongoing projects ranging between $1,500,000-$4,000,000 annually.
• Collected and registered grievances while providing conflict resolution in troubled communities with oil and gas disputes.
• Engaged communities and other stakeholder council groups in lieu of a peaceful and harmonious relationship in the Niger Delta region concerning oil and gas.
• Continuously enlightened the youths / elders of the communities on the need for a progressive business relationship with the goal of protecting the recent infrastructural developments in the host communities.
• Conducted research on best practices in community engagement strategies from other jurisdictions or organizations to inform the design or implementation of new initiatives.

• Provided ongoing services such as mediation and child placement of five families for 10 children including testifying in court regarding cases of child abuse or neglect.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Followed all company policies and procedures to deliver quality work.
• Contributed to improved inter-agency collaboration by participating in joint meetings, trainings, and initiatives focused on enhancing child welfare practice.
• Regularly followed up with biological parents on their progress towards meeting their visitation schedule and other goals established by the court.
• Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
• Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.

• Facilitated the monitoring of 800+ at home health devices
• Worked collaboratively with the team to provide outreach and engagement
• Worked closely with three providers to manage their in office at home monitoring equipment
• Troubleshooting, resolving electronic issues, network, and mechanical problems
• Continued improving knowledge in IT by participating in IT education and monthly in-service programs.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Maintained a thorough understanding of industry trends affecting case management systems, staying ahead of emerging technologies that could potentially impact or improve current workflows.

Implemented strategic initiatives for marketing to 4 specialties

• ECG, patient monitoring, laboratory services, home wound care, aesthetic lasers, EMR, EHR, billing services.
• Prioritized daily tasks to assist team in meeting s goals
• Consistently ensured compliance with FDA regulations for medical devices and services
• International business development in Africa.
• Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
• Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.

• Team Leader
• Provided daily reports on company plant equipment including maintenance and operation to supervisor.
• Improved project management skills in collaboration with permanent employees.
• Gained hands-on experience in various CRM software programs, increasing proficiency and expanding technical skill set with a customer base of 24 clients.
• Improved interpersonal skills and communication while managing about 5 inbound calls, emails and faxes per day from client base.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.