Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Emmanuel Alonso

National City,CA

Overview

16
16
years of professional experience

Work History

Executive Board Member-Treasure

Grupo Folklorico Herencia Mexicana
National City, California
01.2023 - Current
  • Collaborated with community members to promote cultural awareness and heritage.
  • Assisted in organizing events to showcase traditional Mexican dance and music.
  • Attended board meetings to contribute ideas and insights on organizational strategy.
  • Approved annual operating budgets for submission to the full Board of Directors for consideration.
  • Approved organizational strategies, budgets and business decisions.
  • Monitored financial affairs of organization and fulfilled fiduciary responsibilities.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.

Shift Manager

Starbucks
Chula Vista, California
10.2023 - Current
  • Managed daily store operations and maintained high customer service standards.
  • Supervised staff scheduling, training, and performance evaluations.
  • Implemented visual merchandising strategies to enhance product displays.
  • Ensured compliance with safety regulations and company policies consistently.
  • Developed promotional campaigns to drive sales and increase foot traffic.
  • Fostered a positive work environment through team-building activities and communication.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily banking activities such as deposits and withdrawals.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Shift Supervisor

Starbucks
Chula Vista, California
03.2022 - 10.2023
  • Supervised team operations to ensure seamless shift transitions and high productivity.
  • Resolved customer complaints and reported issues to senior management.
  • Conducted quality checks on products to maintain consistent company standards.
  • Trained new team members on company policies and customer service techniques.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Managed daily cash intake by accurately counting registers and tabulating profits.
  • Supported employees during peak periods to enhance task completion rates.
  • Developed strong relationships with staff, customers, and vendors to promote collaboration.
  • Oversaw training of new employees in customer service, product knowledge, and cash handling.

Photographer and Videographer

EvokesMedia And SDFC
San Diego, USA
07.2019 - Current
  • Talk to clients and sell photo and video packages for weddings and events.
  • As well as work events for clients.
  • Collaborated with clients to understand their vision and requirements.
  • Managed photo shoots, including setup, lighting, and composition.
  • Coordinated with team members to plan and execute photo sessions efficiently.
  • Collaborated with athletes and coaches to understand specific photography needs.
  • Edited images using industry-standard software for optimal presentation.

Barista

Starbucks
National City, California
10.2021 - 03.2022
  • Prepared and served high-quality coffee and beverages to customers.
  • Maintained cleanliness and organization of the cafe environment.
  • Operated espresso machines and other coffee equipment efficiently.
  • Assisted customers with menu selection and special requests.
  • Handled cash register transactions and processed payments accurately.
  • Trained new baristas on beverage preparation techniques and standards.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Monitored inventory levels and restocked supplies as needed.
  • Operated cash registers to process customer payments.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Produce Manager

Vallarta Supermarket
National City, California
05.2016 - 06.2019
  • Trained staff on proper handling and storage of fruits and vegetables.
  • Managed daily operations of produce department to ensure quality and freshness.
  • Oversaw inventory levels to maintain product availability and minimize waste.
  • Coordinated with suppliers for timely delivery of fresh produce items.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Proposed or approved modifications to project plans.
  • Reviewed completed work to verify consistency, quality, and conformance.

Volunteer - Soccer Coach

San Diego, USA
12.2014 - 12.2016
  • Mondays, Wednesdays, Saturday, I volunteer my time to coach 3 youth soccer teams.
  • Mentored youth players, fostering their growth and sportsmanship on and off the field.
  • Communicated effectively with parents about player progress and team activities.

Courtesy Clerk

Vallarta Supermarket
National City, USA
04.2015 - 05.2016
  • Greeted customers and bagged their items.
  • Took stock and placed them in the correct department.
  • Was flexible by working in departments such as deli, meat department, Produce, bakery, and the kitchen.
  • Assisted customers with inquiries and provided excellent service throughout the store.
  • Stocked shelves and maintained product displays to ensure availability and organization.

Security Officer

Securitas
San Diego, USA
01.2015 - 04.2015
  • Greeted members at the Duty Free UETA Club and overviewed the store to ensure there is no loss in produce.
  • Communicated with store managers daily on products and ensure safety of the overall store.
  • Monitored premises to ensure safety and security of all personnel.
  • Implemented access control procedures to manage entry of individuals and vehicles.
  • Utilized surveillance equipment to monitor activities and detect suspicious behavior.
  • Monitored CCTV systems to ensure safety and security of premises.

Carpet Installer

Carpet Club
Escondido, USA
06.2014 - 09.2014
  • Removed, installed, and hauled Carpet, Vinyl, Hard wood, and Tiles.
  • As well as communicated with costumers.

Volunteer - St. Paul’s Senior Services

San Diego, USA
01.2010 - 01.2013
  • Volunteered time at St. Paul’s during school breaks during high school.
  • Assisted in helping Seniors load their groceries back to the bus and kept Seniors company.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Business Economics

Arizona State University
Tempe, AZ
05-2025

Associate of Science - Anthropology

San Diego City College
San Diego, CA
01.2020

High School Diploma -

James Madison High School
01.2014

Skills

  • Adaptability
  • Responsibility
  • Reliability
  • Attention to detail
  • Communication skills
  • Time management
  • Spanish fluency
  • Leadership initiative
  • Critical thinking
  • Mathematics proficiency
  • Food safety knowledge
  • Food and beverage services
  • Cash handling expertise
  • Research proficiency
  • Financial analysis
  • Customer relationship management
  • Project management
  • Event planning
  • Team leadership
  • Market research
  • Problem-solving skills
  • Grinder calibration expertise
  • Espresso machine maintenance
  • Pour-over coffee technique
  • Coffee shop operations management
  • Nitro coffee preparation skills
  • Barista training expertise
  • Espresso knowledge and skills
  • Workflow optimization
  • Team collaboration

Accomplishments

Starbucks Black Apron – Coffee Master Program

Coffee Masters Program : Baristas earn the black apron by completing Starbucks’ advanced Coffee Master program, which dives into coffee history, sourcing, roasting, brewing methods, and guided tastings.

Coffee Tastings & Education: Coffee Masters often lead tastings (“cuppings”) for customers and share their expertise by training fellow partners.

Ambassadors of Coffee Culture: Wearing the black apron signifies a partner’s role as a coffee ambassador, representing Starbucks’ dedication to craft, knowledge, and passion for coffee.

Starbucks Coffee Belt Championship

Skilled at distinguishing five distinct coffee roasts and bean origins by aroma and flavor, including in blind tastings

References

References available upon request.

Timeline

Shift Manager

Starbucks
10.2023 - Current

Executive Board Member-Treasure

Grupo Folklorico Herencia Mexicana
01.2023 - Current

Shift Supervisor

Starbucks
03.2022 - 10.2023

Barista

Starbucks
10.2021 - 03.2022

Photographer and Videographer

EvokesMedia And SDFC
07.2019 - Current

Produce Manager

Vallarta Supermarket
05.2016 - 06.2019

Courtesy Clerk

Vallarta Supermarket
04.2015 - 05.2016

Security Officer

Securitas
01.2015 - 04.2015

Volunteer - Soccer Coach

12.2014 - 12.2016

Carpet Installer

Carpet Club
06.2014 - 09.2014

Volunteer - St. Paul’s Senior Services

01.2010 - 01.2013

Bachelor of Science - Business Economics

Arizona State University

Associate of Science - Anthropology

San Diego City College

High School Diploma -

James Madison High School

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Emmanuel Alonso