EMMANUEL ANKAPONG
Troy,MI
Summary
To be professional with high standards and results-driven approach, prepared for administrative role-playing. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies including administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
12
12
years of professional experience
1
1
Bachelor's degree in Technology of Accounting and finance
1
1
Higher National Diploma
1
1
National Service Certified
Work History
Office Manager
Fransmoore Construction limited
05.2023 - 11.2025
- Overseeing the office budget, including processing invoices
- Opening correspondence answering phone calls and acting as the office’s primary point of contact
- Completing administrative tasks, filing paperwork and updating employee records
- Assisting other employees, such as helping with on boarding ensuring workers have the necessary resources
- Making travel arrangements for employees
- Managing office expenses
- Assisting the human resource department in hiring procedures and training modules
- Analyze financial records for inaccuracies and errors by reviewing records for evidence of fraud and to improve efficiency
- Preparing budgets, tracking spending, recommending changes for future budgeting cycles
- The use of Microsoft softwares and Accounting softwares such as Quick books to complete tasks with accuracy and efficiency.
- Communication with both management, clients, other accountants, or other financial professionals.
Project Accountant
Fransmoore Construction limited
05.2022 - 05.2023
- Preparing and maintaining accurate project financial statements, budget reports, variance analyses, and cash flow projections. Regularly reporting project status and financial health to project managers and senior leadership.
- Tracking and monitoring project budgets, ensuring all costs are accurately captured, categorized, and allocated. Implement cost control procedures to prevent overruns.
- Manage the client billing cycle, ensuring timely and accurate generation of invoices according to contract terms. Track accounts receivable and facilitate collections processes.
- Ensuring all project accounting activities comply with GAAP, company policies, and specific client contract requirements. Coordinate internal and external project audits.
- Reviewing and interpreting project contracts to ensure proper revenue recognition and billing terms are understood and executed correctly.
- Utilizing accounting software that is, ERP systems and project management tools to maintain detailed financial records and streamline project accounting workflows.
Pricing Analyst and Assistance Warehouse Supervisor
Anaji Choice Mart
11.2020 - 04.2022
- Ensure efficient layout, development, and production of compliant budgets, including cost models/templates, formats, and pricing rationale in accordance with solicitation instructions, technical approach, corporate policies and CAS/FAR/TINA requirements. Work with country offices (finance and technical teams) and proposal managers to develop or support the development of budget and budget notes based on capacity/availability/skill level of country office staff.
- Develop, modify, and customize budget checklists and other templates to ensure all internal and external cost/pricing requirements are met.
- Follow up with international/domestic program, technical and financial staff to obtain and/or verify financial and budget information to ensure quality of complex budgeting models.
- Collaborate with different departments to ensure that budgets and budget notes provide a donor-oriented high quality pricing proposal and also properly interface with our internal financial and accounting systems.
- Identify pricing solutions through cost/benefit analysis of different scenarios or best practices to inform/propose to the cost proposal team through collaboration with program and technical staff at HQ and overseas.
- Perform finance review of the cost proposals (budget and budget notes) and identify preliminary costing/pricing requirements before the budget process starts through collaboration with program and technical staff at HQ and overseas.
- Coordinate with proposal managers/technical staff to ensure required cost data is thorough, accurate, and submitted on schedule.
- Interface/coordinate with subcontractors to ensure budgets received are reasonable, realistic, and, in collaboration with proposal managers.
- Analyzed pricing strategies to enhance competitive positioning and profitability.
- Developed comprehensive pricing models using advanced statistical analysis tools.
- Collaborated with cross-functional teams to align pricing with marketing initiatives.
- Conducted market research to identify trends and inform pricing decisions.
- Monitored competitor pricing and adjusted strategies for optimal market response.
- Presented findings and recommendations to senior management for strategic decision-making.
- Operated warehouse machinery to efficiently receive and process incoming shipments.
- Managed inventory levels, ensuring accurate stock counts and timely reordering of supplies.
- Trained new staff on safety protocols and operational procedures to enhance team effectiveness.
- Coordinated with logistics teams to optimize shipment schedules and reduce delays.
- Assisted in developing training materials for onboarding processes, enhancing knowledge retention for new hires.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Optimized storage layout for easy access and retrieval of goods, significantly reducing time required to locate items.
- Enhanced security measures, implementing stricter access controls and surveillance to prevent loss and theft.
- Facilitated smoother operations, coordinating between warehouse and logistics teams to align on delivery schedules.
- Increased accuracy in inventory management by introducing barcode scanning system.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
Internship
Birth and Death Registry Western Regional Office
09.2019 - 08.2020
- Reconciliation of Receipts and Payments
- Sorting of Receipts related cases
- Scanning of documents related to clients
- Printing and Photocopying of Document
- Assisting customers in filling form for their respective certificate
Internship
Justmoh Construction Company - Accounts Department
06.2018 - 08.2018
- Lodging in Cheques at Bank
- Entering of VAT invoice and Waybills into the customer payment invoice Data
- Entering and the derivation of withholding taxes on the Quick Books
- Issuing main and spare parts to user departments
- Discharging and issuing of fuel
- Cycle counting, that is, periodically verifying the quantity balance of an entire range of materials held at site.
- Preparing waybill to cover daily dispatches from the plant and mining site
Internship
Justmoh Construction Company (Sales Department)
07.2017 - 08.2017
- Opening of new accounts for new customers
- Sorting Of General Ledger Vouchers
- Recording of invoices received from suppliers
- Scanning of documents and pictures
- Compiling of loan acceptance forms
Internship as Customer service officer
Jo’s Enterprise
10.2013 - 11.2015
- Serving as the initial point of contact for all customer inquiries via phone, email, and chat, providing timely and professional responses.
- Diagnosing and resolving customer problems, complaints, and technical issues, escalating complex problems to management or technical teams when necessary.
- Processing sales orders, managing customer accounts, tracking shipments, and ensuring accurate billing and payment records.
- Acting as a brand ambassador to foster strong client loyalty, gather feedback, and identify opportunities for upselling or cross-selling products/services.
- Documenting interactions and identifying recurring issues to help management improve internal processes, products, and overall customer experience.
- Handling various administrative tasks that support the sales and operations teams, maintaining an organized customer database.
Education
Bachelor of Technology - Accounting and Finance
Takoradi Technical University
Takoradi, Ghana06.2021
Higher National Diploma - Accounting and finance
Takoradi Technical University
Takoradi, Ghana06.2019
West African Senior Secondary School Certificate - undefined
Armed Forces Senior High School
06.2013
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
PERSONAL INTEREST
Singing, Playing football, Reading Books and Novels
Accomplishments
- Implemented a new visitor management system, reducing sign-in time drastically to 60% and improving security compliance.
- Digitized paper-based filing systems, improving retrieval times for key documents and enhancing overall data security and compliance.
- Reduced utility expenses by 15% through implementing energy efficiency initiatives and monitoring usage.
- Coordinated all logistics for 10 new hires at the Concrete Batching plant station, ensuring seamless onboarding experiences with 100% readiness.
- Assisted the Human Resource Manager with preliminary resume screening and interview scheduling, improving the recruitment team's response time to candidates by 3 days.
Certification
Bachelor of Technology in Accounting
Higher National Diploma in Accoutancy
Certificate of National Service
Others
- PARTICIPATION of the Armed forces Senior high School Finance Committee (2012/2013 CHAPTER)
- Financial Secretary of the Armed forces Senior high School GHAMSU (2012/2013)
- Instrumentalist (Recorder, Organ, Drum set)
- An award winning Best Male Vocal Artist and GHAMSU Music Director of Armed Forces Senior high School (2012/20130)
Work History
Assistant Warehouse Supervisor
Anaji Choice Mart
11.2021 - 04.2022
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflow management.
- Trained and mentored new team members on best practices and operational procedures.
- Implemented process improvements that enhanced inventory accuracy and reduced discrepancies.
- Coordinated shipping and receiving activities, optimizing logistics for timely deliveries.
Timeline
Office Manager
Fransmoore Construction limited
05.2023 - 11.2025
Project Accountant
Fransmoore Construction limited
05.2022 - 05.2023
Pricing Analyst and Assistance Warehouse Supervisor
Anaji Choice Mart
11.2020 - 04.2022
Internship
Birth and Death Registry Western Regional Office
09.2019 - 08.2020
Internship
Justmoh Construction Company - Accounts Department
06.2018 - 08.2018
Internship
Justmoh Construction Company (Sales Department)
07.2017 - 08.2017
Internship as Customer service officer
Jo’s Enterprise
10.2013 - 11.2015
Higher National Diploma - Accounting and finance
Takoradi Technical University
West African Senior Secondary School Certificate - undefined
Armed Forces Senior High School
Bachelor of Technology - Accounting and Finance
Takoradi Technical University