Emmanuel Barragan
Port Hueneme,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Security Professional
Allied Universal Security Services
03.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Improved security awareness by holding workshops for company employees.
Sales Representative
Ace Industrial Supply Inc.
03.2019 - 03.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Cashier
WinCo Foods
03.2019 - 10.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Buena High School
Ventura, CA10.2019
Skills
- Policy Updates
- Information Governance
- Access Management
- Safety and Security Procedures
- CCTV Expertise
- Crisis Situations
- Risk Management
- CPR Certified
- Store Operations
- Customer Loyalty
- Cleaning and Sanitizing
- Cash Management
- Staff Training
- Issue Resolution
- Stocking and Replenishing
- Cash Counting Machine Operations
- Verbal and Written Communication
- Liquor Law Compliance
- Refunds and Exchanges
- Cash Register Systems
- Sales Expertise
- Money Handling
Timeline
Security Professional
Allied Universal Security Services
03.2022 - Current
Sales Representative
Ace Industrial Supply Inc.
03.2019 - 03.2022
Cashier
WinCo Foods
03.2019 - 10.2021
High School Diploma -
Buena High School
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