Emmanuel Bello
Garden Grove,CA
Summary
As a prospective candidate for your department, I bring a robust set of skills and attributes that are poised to make a significant impact. With strong verbal communication abilities and a talent for organization, I excel both independently and collaboratively to ensure tasks are completed effectively. My proactive approach and commitment to follow-through underscore my dedication to achieving results. I am eager to contribute my intelligence, work ethic, and adept communication skills to enhance your departments operations and success.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator IV
Kaiser Permanente
11.2018 - Current
- Coordinates department/unit to include: daily staffing needs and future staffing needs, making reassignments, calling replacement personnel, and canceling personnel according to established procedures.
- Types, adjusts and properly codes weekly and monthly staffing schedule and documents all changes at time of occurrence.
- Answers incoming telephone calls for office and answers routine inquiries regarding staffing procedures.
- Onboard traveler nurses as well as creating nurses file, schedule and provides all necessary access.
- Knowledge of posting positions through HR Connect, navigating TALEO, and working directly with recruiters and unit managers.
- Sending and creating reports involving finance, employee FTE's, employee productive hours, and daily, monthly, and quarterly staffing reports.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Appointment Clerk
Kaiser Permanente
04.2018 - 11.2018
- Providing high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information.
- Answered approximately 200 calls per day regarding appointment requests, concerns and inquiries.
- Coordinated with various departments for seamless appointment management, ensuring smooth internal operations.
- Provided exceptional customer service, assisting clients in selecting suitable appointment times based on their preferences and availability.
Underwriter/Credit Analyst
Kwikcash Inc.
12.2015 - 08.2017
- Working side by side with the CEO, completing daily task and overlooking every application that came in.
- Determining whether applicants were able to be approved for a personal loan by analyzing creditworthiness and other key factors.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Processing the applications and once approved, finalizing and sending out loan agreements.
Valet/Concierge
Newport Lexus
06.2013 - 04.2015
- Working as both a valet and a concierge while obtaining the skill of learning how to multitask very well and work great under pressure
- Dealing with over 100 customers a day, whether they drove in for service or a car wash, or needed transportation to John Wayne Airport, the interaction and satisfaction for every customer was always the main priority.
- Built positive customer rapport for courteous, friendly and professional service.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
Education
Master of Science - Leadership
Grand Canyon University
Phoenix, AZ07.2024
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZ12.2022
Associate of Arts - Humanities And Communication
Santa Ana College
Santa Ana, CA01.2020
High School Graduate -
Saddleback High School
Santa Ana, CA01.2011
Skills
- Attention to Detail
- Data Entry
- Time Management
- File Organization
- Microsoft Excel
- Appointment Scheduling
- Presentation Preparation
- Phone and Email Etiquette
- Team Collaboration
- Administration and Operations
- Microsoft Office
- Project Management
Recognitions
KFH Radiant Star/Everyday Hero Recipient 2023
References
Given upon request.
Timeline
Administrative Coordinator IV
Kaiser Permanente
11.2018 - Current
Appointment Clerk
Kaiser Permanente
04.2018 - 11.2018
Underwriter/Credit Analyst
Kwikcash Inc.
12.2015 - 08.2017
Valet/Concierge
Newport Lexus
06.2013 - 04.2015
Master of Science - Leadership
Grand Canyon University
Bachelor of Science - Applied Management
Grand Canyon University
Associate of Arts - Humanities And Communication
Santa Ana College
High School Graduate -
Saddleback High School
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Veronica GarciaVeronica Garcia
Floater Teacher, Breaker at Childtime of Huntington BeachFloater Teacher, Breaker at Childtime of Huntington Beach