Emmanuel Berhane
Silver Spring
Summary
Dedicated in-store shopper with a focus on customer satisfaction and efficient order fulfillment. Skilled in communication and team collaboration, ensuring high-quality service and optimized workflows.
Overview
1
1
year of professional experience
Work History
Whole Food In-Store shopper
Whole Foods Market Inc
Chevy Chase
05.2025 - 08.2025
- Selected and packed grocery items for customer orders efficiently.
- Inspected items before packing to ensure high product quality and customer satisfaction.
- Coordinated with team members to streamline order fulfillment processes.
- Utilized handheld devices for tracking inventory accuracy.
- Assisted customers with questions about products and availability.
- Collaborated with store staff to optimize shopping workflows.
- Engaged customers in conversation to accurately determine needs and recommend suitable products.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Dunkin Donuts Floor Staff
Dunkin' Donuts
Bethesda
02.2024 - 06.2024
- Assisted customers with orders and answered inquiries promptly.
- Engaged with customers to foster a welcoming atmosphere and build rapport.
- Resolved customer complaints in a professional manner.
- Prepared and served beverages according to company standards.
- Maintained cleanliness and organized dining area to enhance customer experience.
- Operated cash register and accurately processed transactions to ensure smooth service.
- Stocked supplies and ingredients to ensure availability during shifts.
- Collaborated with team members to optimize service efficiency.
- Followed health and safety guidelines while handling food items.
Education
High School Diploma -
Bethesda Chevy Chase High School
Bethesda, MD06-2025
Skills
- Order fulfillment
- Inventory management
- Product knowledge
- Food safety
- Team collaboration
- Customer service
Accomplishments
- Honor roll all year of high school
Timeline
Whole Food In-Store shopper
Whole Foods Market Inc
05.2025 - 08.2025
Dunkin Donuts Floor Staff
Dunkin' Donuts
02.2024 - 06.2024
High School Diploma -
Bethesda Chevy Chase High School