Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Carrasco

Pawtucket

Summary

Experience in Office Management and Administration Professional experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

13
13
years of professional experience

Work History

Supervisor of Operations

Taylor Farms
09.2019 - 02.2024

Enhance operational efficiency by streamlining processes and implementing best practices in the workplace.
Reduce expenses for the department by optimizing resource allocation and closely monitoring budgets.
Achieve high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Coordinate cross-functional teams, ensuring successful completion of projects and meeting deadlines.
Resolve issues through active listening and open-ended questioning, escalating major problems to the manager.
Hire, manage develop and train staff, establish and monitor goals, conduct performance reviews, and administer salaries for staff.
Coordinate individual duties after careful evaluation of each employee's skill level and knowledge.
Develop and implement training programs for new hires, improving overall team productivity and performance.
Collaborate with other departments to identify areas for improvement and implement beneficial changes across the organization.
Develop internal requirements and standards to minimize regulatory risks and liability across programs.

Operational Staff Member

Harvard Maintenance
09.2015 - 08.2019

Carper and floor care

Organize and prepare auditoriums and rooms for any type of events and meetings.


Credit Officer

Bank Fondesa
03.2011 - 05.2015
  • Enhance credit decision-making by conducting comprehensive financial analysis and risk assessments.
  • Reduce delinquency rates by implementing effective portfolio management strategies.
  • Streamline loan approval processes with the development of standardized credit policies and procedures.
  • Improve cross-functional collaboration, working closely with sales and operations teams to meet business objectives.
  • Develop key relationships with clients, providing exceptional service and fostering long-term partnerships.
  • Evaluate creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
  • Increase customer satisfaction scores by promptly addressing concerns and resolving issues related to credit products.
  • Train new team members on company-specific processes, ensuring consistent standards across the credit department.
  • Organize and finalized loan applications for underwriter review.
  • Recommend approval or disapproval of commercial, real estate or credit loans.

Education

Bachelor of Science - Business Administration

Autonomous University of Santo Domingo UASD
Santo Domingo, Dominican Republic
03.2010

Skills

  • Maintenance Oversight
  • Team Leadership
  • Budget Planning
  • Staff Evaluation
  • Administrative Management
  • Multitasking Abilities
  • Office Management
  • Employee Supervision
  • Performance Management
  • Team Collaboration
  • Professionalism
  • Problem-solving abilities
  • Motivational Leadership

Timeline

Supervisor of Operations

Taylor Farms
09.2019 - 02.2024

Operational Staff Member

Harvard Maintenance
09.2015 - 08.2019

Credit Officer

Bank Fondesa
03.2011 - 05.2015

Bachelor of Science - Business Administration

Autonomous University of Santo Domingo UASD
Emmanuel Carrasco