Emmanuel Carter
Rancho Cucamonga,CA
Summary
At Albertsons Grocery Store, I excelled as a Sales Associate, enhancing customer satisfaction through exceptional service and strong problem-solving skills. My ability to manage multiple tasks simultaneously and foster team collaboration led to a significant improvement in store efficiency and customer loyalty. Skilled in customer service and time management, I consistently delivered results in high-stress situations.
Overview
2
2
years of professional experience
Work History
Sales Associate
Albertsons Grocery Store
03.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Options For Youth
Rancho Cucamonga 12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Timeline
Sales Associate
Albertsons Grocery Store
03.2023 - 11.2024
High School Diploma -
Options For Youth
Similar Profiles
Vardell NeveVardell Neve
Grocery Stocker, Night Crew at Albertsons Grocery StoreGrocery Stocker, Night Crew at Albertsons Grocery Store
Victor Sosa GironVictor Sosa Giron
Grocery Store Cashier at Albertsons Grocery StoreGrocery Store Cashier at Albertsons Grocery Store
Ryan ColtonRyan Colton
Albertsons Courtesy Clerk at Albertsons Grocery StoreAlbertsons Courtesy Clerk at Albertsons Grocery Store