Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Chukwu

Sacramento,CA

Summary

Driven professional with a proven track record in passenger transportation and customer engagement, demonstrated during my tenure at Uber, Lyft. Excelled in vehicle maintenance and schedule management, achieving high customer ratings for service excellence. Skilled in marketing and active listening, I consistently enhanced customer experiences and operational efficiency.

Overview

16
16
years of professional experience

Work History

UBER DRIVER

Uber, Lyft
01.2018 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Defensive driving,
  • Time managementand Excellent Communication
  • Picked up riders at designated locations and greeted upon vehicle entry.

Surveyor / Inventory

Swire Coca-Cola, USA
04.2017 - Current

* Accurate presentations and counting of our products each daily execution

* Good customer Communication

* Weekly Team Call meetings, discussing on our way forward for the improvement of our products in each stores.

Sign Technician

Mary;s Towning Inc
01.2023 - 08.2024

Organizing, update and repair, defensive driving, Superior Customer Service, Great attitude

  • Removed snow, ice and debris from roadways after storms to clear major transportation routes.

Delivery Driver

AMAZON FLEX
01.2018 - 02.2022
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Office Assistant/ Field Office Manager

WW & Daniels Construction Compan
06.2016 - 12.2016
  • As an Office Assistant and later Field Office Manager my responsibilities were to maintain equipment by completing preventive maintenance, troubleshooting failures, keeping track of payment, calling for repairs, and monitoring equipment operation. Supply monitoring was necessary to determine inventory levels and anticipate company need; resulting in order placement and expediting orders as needed. Unloading and organizing stock shipments and delivering supplies to work stations were also duties performed in this position

Office Transaction Manager / Assistant Marketing

Prime Roof Unique Concept Ltd
06.2011 - 05.2016
  • As an Assistant Marketing Manager I created and executed marketing strategies of increasing awareness by introducing vehicle branding and elevating the customer experience by improving employee sales training.

Account Clerk / Front Desk Officer

Hotel De La Paix
09.2008 - 12.2011

* Recorded and managed inventory for over one thousand unique items ensuring accounting balance manually and providing and accurate and concise monthly summary of net and gross sale results.

* As a front desk officer I was responsible for maintaining records, managing supply deliveries, communicating business information accurately and excellent customer service.

Education

Bachelor of Science - Business Management

University of Calabar
Cross River State, Calabar
09.2007

High School Diploma -

Boys Secondary School Azaraegbelu
Owerri, Imo State
06.2001

Skills

  • Passenger transportation
  • Customer Engagement
  • Vehicle Maintenance
  • Schedule Management
  • Attention to detail
  • Heavy Lifting
  • Marketing
  • Active Listening
  • Flexibility
  • Time Management
  • Customer Service

Timeline

Sign Technician

Mary;s Towning Inc
01.2023 - 08.2024

UBER DRIVER

Uber, Lyft
01.2018 - Current

Delivery Driver

AMAZON FLEX
01.2018 - 02.2022

Surveyor / Inventory

Swire Coca-Cola, USA
04.2017 - Current

Office Assistant/ Field Office Manager

WW & Daniels Construction Compan
06.2016 - 12.2016

Office Transaction Manager / Assistant Marketing

Prime Roof Unique Concept Ltd
06.2011 - 05.2016

Account Clerk / Front Desk Officer

Hotel De La Paix
09.2008 - 12.2011

Bachelor of Science - Business Management

University of Calabar

High School Diploma -

Boys Secondary School Azaraegbelu
Emmanuel Chukwu