Emmanuel Cisneros
PLATTEVILLE,Colorado
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by a successful tenure at Bob Cat of the Rockies. Expert in heavy equipment operation and maintaining workplace safety, complemented by a strong work ethic and exceptional relationship-building skills. Achieved significant improvements in efficiency and service quality, contributing to a positive and results-driven work environment. Efficient Wash Bay Tech successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.
Dependable worker skilled in loading and unloading parcels and pallets and staging with organization and efficiency. Proven history of processing large loads with zero incident rate or damage. Committed to safety and superior performance illustrated over 2 years in Retail industry roles. Eager to fulfill loader role within dynamic team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wash Bay Technician
Bob Cat of the Rockies
08.2023 - 08.2024
- Followed safety guidelines for cleaning vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Utilized high-pressure washers to clean vehicles and equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Removed dirt and debris from vehicle and equipment interiors.
Deli Clerk
King Soopers
08.2022 - 08.2023
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Laborer
Harold's Excavating Services
01.2021 - 08.2022
- Loaded and unloaded materials and equipment onto and off construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Operated forklifts and boom lifts to complete various tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
Food Delivery Driver
DoorDash
07.2019 - 12.2021
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Store Associate
Walmart
05.2018 - 07.2020
- Kept work areas neat, clean and free from debris.
- Moved pallets to and from trucks and around warehouse with pallet jack to stay on top of demanding schedules.
- Downstack trucks and sort merchandise by department and stack on pallets.
- stock shelves
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Worked produce, Deli, Meat, Dairy, Frozen also unloaded trucks and cart pushers
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Hope
Brighton, CO05.2020
Skills
- Hand-Eye Coordination
- Heavy Equipment Operation
- Quality control monitoring
- Workplace Safety Compliance
- Cleaning techniques
- Chemical Handling
- Machine Operation
- Pressure Washing
- Customer Satisfaction
- Vehicle detailing
- Spray Gun Operation
- Power Equipment Operation
- Engine Cleaning
- Reliability
- Goal-Driven
- Strong Work Ethic
- Professionalism
- Relationship Building
- Reliable and Responsible
- Heavy Lifting
Certification
- Certified Forklift, Bob Cat of the Rockies
Timeline
Wash Bay Technician
Bob Cat of the Rockies
08.2023 - 08.2024
Deli Clerk
King Soopers
08.2022 - 08.2023
Laborer
Harold's Excavating Services
01.2021 - 08.2022
Food Delivery Driver
DoorDash
07.2019 - 12.2021
Store Associate
Walmart
05.2018 - 07.2020
High School Diploma -
Hope
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