Emmanuel Colon
North Bergen,NJ
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Office Clerk
Archive Document Storage
Jersey City, NJ
01.2022 - Current
- Scanned documents into computer system for storage purposes.
- Received payments from customers via cash or credit card transactions.
- Performed data entry tasks into various databases as needed.
- Resolved customer complaints promptly and professionally.
- Developed forms and maintained filing systems to store confidential client information securely.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Contacted customers regarding account updates and potential problems.
Gift Shop and Food Server
Medieval Times
Lyndhurst, NJ
04.2013 - 04.2020
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Brought food and beverages to the table in a timely manner.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Followed proper cash handling procedures when accepting payments from customers.
- Took food and beverage orders accurately, ensuring special dietary needs were met.
Education
Bachelor of Science - Information Technology
South University
Savannah, GA05-2024
Skills
- Records Management
- File Maintenance
- Data Management
- File Organization
- Database entry
- Proficient with windows and mac computers
- Adept in troubleshooting PC's
- Proficient in Office Suite
- Work well under pressure and in fast paced environment
- Fluent in english and spanish
Timeline
Office Clerk
Archive Document Storage
01.2022 - Current
Gift Shop and Food Server
Medieval Times
04.2013 - 04.2020
Bachelor of Science - Information Technology
South University
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