Slack
Emmanuel Cook Bey
Hoffman Estates,IL
Summary
Goal-oriented Insurance professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering 10-year background generating new business by selling various insurance plans. Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Account Manager
AAA Auto Club Group
08.2022 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Handled highest volume account in midwest territory, generating more than $350,000 in revenue.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Licensed Insurance Advisor
JLBG Health/ Ahix
09.2015 - 12.2022
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Analyzed customer needs and provided best options, upselling products and services.
- Wrote policies, finalized documents and filed paperwork.
- Followed up with customers to check on changing needs and propose new offerings.
Insurance Broker
AhixIndependent
12.2012 - 10.2017
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Consulted with clients to develop customized insurance policy packages and advised clients on investment opportunities to safeguard assets while minimizing cash flow.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs.
- Coordinated with wholesalers to develop insurance awareness and selling skills.
- Provided information and answered questions via personal meetings, telephone calls and email.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
Sales Manager
Aaron's Sales and Lease
12.2014 - 10.2015
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Maintained professional network of potential clients and business opportunities.
Admissions Advisor
Colorado Technical University Online
05.2009 - 01.2013
- Received incoming calls from potential students and provided detailed information about institution.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
- Stayed up to date on school policies and diverse program requirements.
- Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.
- Served as student mentor and counselor for students when academic problems and personal adjustment issues arose.
Education
Certification - Change Management Specialist (CMS)
Management And Strategy Institute
Downingtown, PA12.2021
Associate of Applied Science - Computer And Information Sciences
Taylor Business Institute
Chicago, IL09.2003
Skills
- Email marketing
- Policy adjustment knowledge
- Lead development
- Cross-selling and upselling
- Customer follow-up
- Leadership
- Critical thinking
- Project planning
- Insurance sales strategy
- Client Relationship Building
- Sales strategy development
- Lead prospecting
- Customer-Oriented
- Business Development
Accomplishments
- Consistently exceeded monthly sales quotas by more than 20%.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
- Created a company-wide, comprehensive training program for all sales team members.
- Boosted sales revenue by $1.2 million from 01/21 to 12/21.
- Achieved Top 10% nationwide rep ranking in 2019-2023.
Certification
- CSP - Certified Sales Professional
- Licensed Insurance account manager - 13years
- Health&life, Medicare, P&C License - 13 years
- Licensed recruiter and trainer - 4 years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementFlexible work hours4-day work weekStock Options / Equity / Profit SharingPersonal development programsWork from home option401k matchAffiliations
- Lupus.org
- Touchstone Tutoring& Mentor services
Quote
Judge a man by his questions rather than his answers.
Voltaire
Software
Teams
HEALTH SHERPA
INSURAH
Sales force
Interests
Mentoring the youth
Timeline
Sales Account Manager
AAA Auto Club Group
08.2022 - Current
Licensed Insurance Advisor
JLBG Health/ Ahix
09.2015 - 12.2022
Sales Manager
Aaron's Sales and Lease
12.2014 - 10.2015
Insurance Broker
AhixIndependent
12.2012 - 10.2017
Admissions Advisor
Colorado Technical University Online
05.2009 - 01.2013
Certification - Change Management Specialist (CMS)
Management And Strategy Institute
Associate of Applied Science - Computer And Information Sciences
Taylor Business Institute
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