Summary
Overview
Work History
Education
Skills
Timeline

Emmanuel Daniel

Houston,TX

Summary

Qualified Leader with strong background in managing high-volume restaurant operations. Successfully led teams to deliver exceptional service and maintain high standards of quality and efficiency. Demonstrated expertise in inventory management and cost control.

Overview

8
8
years of professional experience

Work History

Operating Partner

Whataburger
08.2019 - Current
  • Manage profit and loss, oversee financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
  • Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
  • Work with Managers and the Market Leader to execute operational plans.
  • Monitor restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
  • Maintain restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
  • Build relationships with customers and resolves customer complaints.
  • Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.

Restaurant Manager

Whataburger
10.2017 - 08.2019
  • Manage front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.
  • Manage the kitchen team to ensure timely and quality food delivery and resolve service issues.
  • Hire, trains, and retains talent to deliver extraordinary customer service.
  • Conduct regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.
  • Ensure profitability for restaurant working with Operating Partners on financial reports and budget management.
  • Provide guidance on cleaning, sanitation, and food safety procedures.
  • Ensure compliance with health and safety regulations and training.

Team Leader

Whataburger
03.2017 - 09.2017


  • Supervise and coaches team members to provide excellent customer service.
  • Maintain efficiency in food preparation and delivery.
  • Train team members to sustain and uplift restaurant quality standards.
  • Support robust communication between management and team members.
  • Support financial management with cash control and cashiering supervision.
  • Maintain appropriate inventory levels to prevent stockouts.
  • Monitors and maintains compliance with cleaning and sanitation procedures.

Education

High School Diploma -

Westbury High School
05-2016

Skills

  • Budgeting
  • Team Development
  • Recruiting
  • Training and Coaching
  • Restaurant Operations
  • Food Safety
  • Presentation Skills
  • Labor Law Compliance
  • Problem-Solving
  • Customer Relations

Timeline

Operating Partner - Whataburger
08.2019 - Current
Restaurant Manager - Whataburger
10.2017 - 08.2019
Team Leader - Whataburger
03.2017 - 09.2017
Westbury High School - High School Diploma,

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Emmanuel Daniel