Emmanuel Eze
McKinney,TX
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Caregiver
Legend Assisted Living And Memory Care Of McKinney
03.2019 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Medication Aide
Stonefield Assisted Living
04.2018 - 03.2023
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Ensured consistent treatment by effectively communicating with multidisciplinary healthcare teams.
- Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
- Boosted patient compliance with medication regimes through compassionate guidance and support.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
Customer Service Representative
Walmart
03.2016 - 03.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Associate of Science - Nursing
Collin County Community College District
Plano, TX06.2026
Skills
- Basic Housekeeping
- Mobility Assistance
- Incident Reporting
- Progress Documentation
- Meal Preparation
- Patient Companionship
- ADL Assistance
- Documentation
- HIPAA Compliance
Timeline
Caregiver
Legend Assisted Living And Memory Care Of McKinney
03.2019 - Current
Medication Aide
Stonefield Assisted Living
04.2018 - 03.2023
Customer Service Representative
Walmart
03.2016 - 03.2018
Associate of Science - Nursing
Collin County Community College District
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