Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuel Flores

Douglas,AZ

Summary

Dynamic law enforcement professional with extensive experience at Cochise County Sheriff's Office, excelling in crime investigation and community policing. Proven ability to enhance public safety through effective emergency management and relationship building. Bilingual communicator skilled in active listening, fostering trust, and resolving conflicts to strengthen community ties. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Sheriff's Deputy

Cochise County Sheriff's Office
06.2023 - Current

Conducted thorough investigations of reported crimes, resulting in a higher rate of solved cases. Assessed potential security risks at public events by coordinating with event organizers and implementing appropriate security measures. Collaborated with other law enforcement agencies for more effective crime prevention and response strategies. Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability. Improved community safety by conducting regular patrols and responding to emergency situations promptly. Maintained accurate records of all activities during daily operations for future reference or legal purposes.

Correctional Officer

Arizona Department of Corrections
09.2021 - 06.2023

Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.

Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts. Assisted in the training of new correctional officers, providing guidance on best practices and procedures. Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Dockworker

B&D Lumber and Hardware
06.2021 - 09.2021

Improved warehouse efficiency by organizing and maintaining a clean dock area. Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments. Prepared pallets of boxes for easy transportation between customer and storage locations. Ensured accurate order fulfillment by verifying contents against packing slips.

Lead Cook

Wing House
02.2021 - 06.2021

Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods. Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.


Customer Service Representative

Advanced Call Center Technologies LLC
09.2020 - 02.2021

Providing world class service, support, and outreach to new and existing customers via the telephone. In addition, continually to improve relations with customers through feedback and analysis.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Douglas High School
Douglas, AZ

Skills

  • Relationship building and management
  • Emergency management
  • Staff management
  • Crime investigation
  • Community policing
  • Witness interviews
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Fluent bilingualism
  • [Language] translation

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sheriff's Deputy

Cochise County Sheriff's Office
06.2023 - Current

Correctional Officer

Arizona Department of Corrections
09.2021 - 06.2023

Dockworker

B&D Lumber and Hardware
06.2021 - 09.2021

Lead Cook

Wing House
02.2021 - 06.2021

Customer Service Representative

Advanced Call Center Technologies LLC
09.2020 - 02.2021

Douglas High School
Emmanuel Flores