Summary
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuel Gonzalez-Martin

Concord,CA

Summary

Dynamic and dependable Cashier Assistant at Costco, known for enhancing customer satisfaction through exceptional service and effective teamwork. Skilled in inventory management and product scanning, I consistently reduced wait times and improved store loyalty by fostering positive relationships. Committed to maintaining a clean and safe environment while supporting operational efficiency.

Work History

Cashier Assistant

Costco
10.2024 - 01.2025
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Bagged items securely to minimize breakages and reduce losses.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Retrieved items for customers and verified prices.
  • Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Assisted in inventory management, ensuring product availability and store neatness.
  • Maintained clean and organized checkout area, contributing to positive shopping environment.
  • Facilitated smooth shift changes by thoroughly communicating with incoming and outgoing staff.
  • Increased store loyalty by engaging customers with friendly and helpful service.
  • Managed returns and exchanges with focus on customer satisfaction and store policy adherence.

Education

N/A - Mechanical Engineering

Diablo Valley College
Pleasant Hill, CA

High School Diploma -

Contra Costa School of Performing Arts
Walnut, CA
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Patience and empathy
  • Store cleaning
  • Product scanning
  • Basic math
  • Reliability and punctuality
  • Flexible schedule
  • Professional appearance
  • Critical thinking
  • Merchandise restocking
  • Productivity standards
  • Recordkeeping
  • Inventory support
  • Line management
  • Relationship building
  • Accounts receivable
  • Friendly and outgoing
  • Verbal and written communication
  • Cart return
  • Grocery bagging
  • Safety initiatives
  • Cashier team support
  • Honest and dependable
  • Adaptable and flexible
  • Customer assistance
  • Active listening
  • Reliable and responsible
  • Cooperative attitude
  • Cleaning and sanitizing
  • Product restocking
  • Issue resolution
  • Security monitoring
  • Social perception

Languages

Spanish
Native or Bilingual

Timeline

Cashier Assistant

Costco
10.2024 - 01.2025

N/A - Mechanical Engineering

Diablo Valley College

High School Diploma -

Contra Costa School of Performing Arts
Emmanuel Gonzalez-Martin