Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Guillermo

Rio Rico,AZ

Summary

Highly motivated father of 2 children and skilled Deli manager with 8 years of experience leading and overseeing successful deli operations. Adept at implementing food safety protocols, managing inventory, and providing exceptional customer service. Proficient in culinary techniques, ensuring top-notch product quality and presentation. Demonstrated expertise in team leadership, training, and staff development. Strong financial acumen and track record of optimizing profitability. Committed to maintaining a clean and organized deli environment while exceeding customer expectations. Seeking an opportunity to leverage my skills and expertise to drive the success of a dynamic deli department.

Overview

10
10
years of professional experience

Work History

Front End Supervisor

Fry's Marketplace
Sahuarita, AZ
08.2023 - 08.2024
  • Conducted regular performance evaluations of front end personnel.
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
  • Provided excellent customer service by assisting customers with their needs or inquiries.
  • Resolved customer complaints in a professional manner.
  • Trained new employees in customer service techniques and store policies.

Shop Manager

Tubac Old World Imports Serving Tubac And Tucson
Tubac, AZ
03.2023 - 07.2023
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Facilitated prompt resolution of customer problems and complaints.

Deli Clerk

Walmart
Green Valley, AZ
01.2022 - 02.2023
  • Delivered high-quality customer service to customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Sanitized surfaces and equipment with appropriate cleaning agents according to established standards.

Deli Clerk

Monte Carlo Deli
Burbank, CA
07.2021 - 12.2021
  • Delivered high-quality customer service.
  • Sanitized surfaces and equipment with appropriate cleaning agents according to established standards.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.

Senior Deli Clerk

Sprouts
Green Valley, AZ
08.2017 - 05.2019
  • Delivered high quality customer service to each and every customer
  • Managed team of 3 employees during the evenings
  • Enforced standards of personnel performance and service to provide exceptional customer service
  • Maximized customer satisfaction by training employees well and implementing strong customer relations standards
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations

Assistant Deli Manager

Tubac Market
Tubac, AZ
09.2014 - 08.2017
  • Delivered high quality customer service to each and every customer
  • Managed team of 4 employees during the evenings
  • Kept track of safe counting and inventory
  • Enforced standards of personnel performance and service to provide exceptional customer service
  • Maximized customer satisfaction by training employees well and implementing strong customer relations standards
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations

Education

High School Diploma -

Rio Rico High School
Rio Rico, AZ
2009

Skills

  • Customer service
  • Team leadership
  • Self-managed
  • Problem-solving
  • Communication
  • Safety/sanitation

Timeline

Front End Supervisor

Fry's Marketplace
08.2023 - 08.2024

Shop Manager

Tubac Old World Imports Serving Tubac And Tucson
03.2023 - 07.2023

Deli Clerk

Walmart
01.2022 - 02.2023

Deli Clerk

Monte Carlo Deli
07.2021 - 12.2021

Senior Deli Clerk

Sprouts
08.2017 - 05.2019

Assistant Deli Manager

Tubac Market
09.2014 - 08.2017

High School Diploma -

Rio Rico High School
Emmanuel Guillermo