Emmanuel Guillermo

• Conducted regular performance evaluations of front end personnel.

• Performed daily audits on registers and safe counts to verify accuracy of funds on hand.

• Provided excellent customer service by assisting customers with their needs or inquiries.

• Resolved customer complaints in a professional manner.

• Trained new employees in customer service techniques and store policies.

• Supervised daily operations by establishing procedures and monitoring team performance.

• Connected with customers to provide assistance and collect feedback to optimize operations.

• Facilitated prompt resolution to customer problems and complaints.

• Delivered high-quality customer service to customers.

• Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.

• Sanitized surfaces and equipment with appropriate cleaning agents according to established standards.

• Delivered high-quality customer service.

• Sanitized surfaces and equipment with appropriate cleaning agents according to established standards.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.

• Delivered high-quality customer service to each and every customer.

• Managed and led team of employees during the evenings.

• Enforced standards of personnel performance and service to provide exceptional customer service.

• Maximized customer satisfaction by training employees well and implementing strong customer relations standards.

• Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.

• Delivered high-quality customer service to each and every customer.

• Trained and mentored deli staff on best practices for customer service and product knowledge.

• Performed daily safe counts to verify accuracy of funds on hand.

• Enforced standards of personnel performance and service to provide exceptional customer service.