Emmanuel Gutierrez Pacheco
Oak Lawn
Summary
Professional in hospitality industry with commitment to delivering high-quality customer service and operational excellence. Recognized for fostering strong team collaboration and adapting to dynamic environments. Skilled in multitasking, problem-solving, and maintaining positive attitude.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Chic-Fil-A
Chicago Ridge, IL
12.2023 - 05.2024
- Delivered exceptional customer service in fast-paced environment.
- Worked as a Cashier inside and outside
- Prepared orders by bagging them
- Prepared drinks and ice cream
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and delivery.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported inventory management through restocking supplies as needed.
Stocker
Gold Coast Market
Chicago, IL
09.2022 - 01.2023
- Maintained high standards of customer service during high volume, fast-paced operations
- Stocked shelves efficiently, ensuring product availability and organized displays.
- Maintained cleanliness and safety standards throughout the store environment.
- Greeted customers and directed to requested products.
- Worked also as a cashier
- Sometimes worked in the Deli: cutting vegetables and lunch meat, prepared sandwiches and drinks.
Bagger/Stocker
Jewel Osco
Burbank, IL
09.2022 - 11.2022
- Maintained high standards of customer service during high volume, fast-paced operations
- Assisted customers with bagging groceries efficiently and accurately.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Retrieved grocery carts and baskets from lot and various site locations.
Education
High School Diploma -
Sarah E. Goode STEM Academy
Chicago, IL06.2023
Skills
- Communication skills
- Leadership
- Heavy Lifting
- Friendly demeanor
- Cleanliness
- Greeting guests
Timeline
FOH Team Member
Chic-Fil-A
12.2023 - 05.2024
Stocker
Gold Coast Market
09.2022 - 01.2023
Bagger/Stocker
Jewel Osco
09.2022 - 11.2022
High School Diploma -
Sarah E. Goode STEM Academy