Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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EMMANUEL GYIMAH

Elizabeth,NJ

Summary

Proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Overview

6
6
years of professional experience

Work History

Amazon Logistics

Amazon
01.2022 - Current
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Monitored and adjusted inventory levels according to demand.
  • Developed and implemented strategies to reduce costs and improve quality of service.
  • Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.

Enterprise Management Trainee

Enterprise Holdings Inc., Rent-A-Car
05.2023 - 08.2023
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Drive revenue through inside sales when renting
    the vehicles- educate customers on variety of
    services
  • Provide strong services to all customers who are
    in need of rental vehicles

Sewer Expansion Project (City Land Surveyor Engineer)

Elizabeth City Hall
09.2019 - 09.2019
  • Engaged in conducting root cause analysis on sewage treatment plant (team of 4)


  • Made the necessary coordination with stakeholders to ensure that construction projects are progressing to completion
  • Monitor budget, scope and schedule follow up with surveyors


  • Presented findings of research about how water goes to sewage treatment plant of 5 years project studies


Sales Associate

Shoe Show Inc
01.2018 - 07.2019
  • Ensure exceptional customer experience and to provide fast, friendly service by actively seeking out patrons to assess their needs and provide guidance and knowledge
  • Work to build customer loyalty and repeat visits through exceptional service
  • Quickly address customer concerns while building a team environment that is customer focused
  • Audit and coordinate records of invoices to support daily operational cost management
  • Managed, facilitate the upload of merchandise after customers order is completed
  • Track and monitor the number of shipments received during week to meet requirement
  • Managed delivering orders to customers for purchases made.

Education

Bachelor of Science - Supply Chain Management

RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY Rutgers Business School
Newark, NJ

Skills

  • Microsoft Office, Excel, Microsoft Access
  • Communications
  • Inventory Management Procedures
  • Critical Thinking

Accomplishments

  • Bachelors degree in Supply Chain Management and Marketing Science

Languages

English
Native or Bilingual
Twi
Native or Bilingual

Timeline

Enterprise Management Trainee

Enterprise Holdings Inc., Rent-A-Car
05.2023 - 08.2023

Amazon Logistics

Amazon
01.2022 - Current

Sewer Expansion Project (City Land Surveyor Engineer)

Elizabeth City Hall
09.2019 - 09.2019

Sales Associate

Shoe Show Inc
01.2018 - 07.2019

Bachelor of Science - Supply Chain Management

RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY Rutgers Business School

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EMMANUEL GYIMAH