Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Emmanuel Hernandez

El Paso

Summary

Team-oriented professional with extensive experience supporting customers in daily operations. Proficient in managing materials, paperwork, and financial transactions. Recognized for strong relationship-building skills and a proactive approach to challenges. Demonstrates exceptional adaptability and a proven ability to excel in fast-paced environments while maintaining high-quality service. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Library Student Worker

Eastern New Mexico University Library
Portales
10.2023 - Current
  • Provided technical assistance with computers and other equipment in the library.
  • Helped patrons check out and return library materials using the automated system.
  • Attended staff meetings and training sessions to stay up-to-date on best practices for librarianship.

  • Assisted with the setup and coordination of library events and programs.
  • Maintained a clean and organized library environment.
  • Assisted with the training of new library student assistants.
  • Helped patrons find specific materials, access library technology and learn borrowing policies.
  • Conducted library tours for new patrons and student groups.

Manager

McDonald's
Tucumcari
01.2022 - 06.2023
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Monitored staff performance and addressed issues.

Grocery Stocker

Lowes Grocery Store
Tucumcari
04.2020 - 08.2021
  • Ensured that all products were properly labeled according to company standards.
  • Responded quickly to any customer inquiries or complaints regarding stocked items.
  • Checked expiration dates on perishable items to guarantee freshness.
  • Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
  • Reported any damaged goods or out-of-date items immediately to management personnel.
  • Stocked shelves with products based on customer demand and sales trends.
  • Organized backroom storage areas in order to maximize space utilization.

Education

Some College (No Degree) - Secondary Education

Eastern New Mexico University
Portales, NM

Skills

  • Customer service
  • Team training
  • Time management
  • Public speaking
  • Problem solving
  • Adaptive learning

Affiliations

Colligate athlete for Eastern New Mexico's University Cross country & Track and felid team. Capable of Balancing Academics, Work, Athletics, and Social Life.

Languages

English
Professional
Spanish
Elementary

Accomplishments

  • A member of the Student Athletic Association Comity a Group that volunteer around campus and helps the community.
  • Earned leadership roles in multiple jobs and apart of The Cross country teams providing assistance and a leadership role to new incomers.

Timeline

Library Student Worker

Eastern New Mexico University Library
10.2023 - Current

Manager

McDonald's
01.2022 - 06.2023

Grocery Stocker

Lowes Grocery Store
04.2020 - 08.2021

Some College (No Degree) - Secondary Education

Eastern New Mexico University
Emmanuel Hernandez