Emmanuel Hernandez
Summary
Results-driven professional with expertise in tactical operations and equipment maintenance. Demonstrates strong problem-solving and communication skills that enhance mission success and team readiness. Skilled in strategic planning, leadership, and risk management, with a focus on achieving objectives through effective teamwork and adaptability. Committed to delivering exceptional service and ensuring positive customer experiences. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Gunner/Dismount
US Army
Fort Bragg
04.2023 - Current
- Operated advanced weapon systems to enhance combat effectiveness.
- Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
- Executed tactical operations across diverse environments to achieve mission success.
- Coordinated with team members to effectively meet mission objectives.
- Mobilized vehicles, troops and weaponry to conduct reconnaissance missions.
- Conducted reconnaissance missions to gather intelligence on enemy forces.
- Provided support in reconnaissance and surveillance missions.
- Executed patrol operations in diverse terrains to maintain area security.
- Adapted to rapidly changing tactical situations to achieve mission objectives.
- Engaged in close quarters battle tactics with enemy combatants utilizing hand-to-hand combat techniques when necessary.
- Practiced hand-to-hand combat techniques to prepare for close-quarters combat situations.
- Operated and mounted night vision devices to zero in and engage targets.
- Maintained and operated equipment for optimal performance.
- Inspected all equipment prior to use for any defects or malfunctions.
- Serviced damaged vehicles and weapons systems to ensure operational readiness.
- Participated in rigorous training exercises to enhance readiness.
- Conducted physical training exercises to maintain and improve soldiers' combat readiness.
- Provided first aid treatment to injured soldiers while awaiting medical evacuation.
- Provided first aid treatment to injured personnel on the battlefield.
- Performed airborne operations, including parachute jumps from aircraft and static line jumps from towers.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Confirmed safe and quick movement of aircraft on flight decks, hangar decks, and to various locations.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
Online Personal Shopper
Walmart
Laredo
04.2021 - 04.2023
- Guided customers in navigating online platforms to enhance shopping experience.
- Assisted in selecting items according to customer preferences.
- Satisfied customers with quick, accurate service under tight deadlines.
- Processed customer transactions and provided excellent customer service.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Listened actively to customers to address concerns and deliver effective solutions.
- Built strong relationships with grocery store personnel through consistent professionalism and friendliness.
- Trained new staff on online shopping procedures and best practices.
- Trained new associates on store procedures and customer service standards.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Requested assistance from store associates to find missing products.
- Monitored inventory levels and reported discrepancies to management promptly.
- Reconciled discrepancies between inventory levels and purchase orders.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
Kitchen Lead
Chick-fil-A
Laredo
12.2016 - 05.2021
- Supervised kitchen staff to streamline daily operations and enhance food preparation quality.
- Implemented efficient workflows to improve kitchen productivity and service speed.
- Trained new employees in food safety protocols and kitchen operations.
- Monitored food quality and presentation to meet company standards.
- Coordinated inventory management to optimize stock levels and ensure ingredient freshness.
- Maintained accurate records of inventory, supplies, and orders.
- Assisted in developing sanitation policies and procedures for the kitchen.
- Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
- Conducted employee performance evaluations to identify improvement areas and support staff development.
- Kept front line prepared and stocked for peak periods and encouraged staff to prepare small food batches frequently during slow periods.
- Monitored food temperature during storage, preparation, and service.
- Performed regular maintenance checks on all kitchen equipment.
Education
High School Diploma -
A.C.A
Laredo, TX05-2018
Skills
- Advanced weapon systems
- Tactical operations
- Marksmanship training
- Surveillance tactics
- Reconnaissance missions
- Airborne operations
- Mission readiness
- Equipment maintenance
- Logistics coordination
- Situational awareness
- Tactical leadership
- Problem solving
- Team collaboration
- Effective communication
Languages
Spanish
Professional
English
Professional
Timeline
Gunner/Dismount
US Army
04.2023 - Current
Online Personal Shopper
Walmart
04.2021 - 04.2023
Kitchen Lead
Chick-fil-A
12.2016 - 05.2021
High School Diploma -
A.C.A