Emmanuel Idra
Omaha,Ne
Summary
Adept at navigating complex healthcare environments, I leveraged my strong organizational and leadership skills at Immanuel Hospital to enhance patient care and streamline operations. Demonstrating adaptability and a respectful attitude, I significantly contributed to team efficiency and patient satisfaction, embodying the core values sought by employers. Compassionate Shared Living Provider known for high productivity and efficient task completion. Specialized in personalized care planning, behavioral support strategies, and effective communication with healthcare professionals. Excel in empathy, patience, and adaptability, ensuring optimal support and living conditions for individuals under care. Results-driven Project Manager known for high productivity and efficient task completion. Specialize in risk management, process improvement, and stakeholder communication. Excel in leadership, problem-solving, and adaptability to drive project success.
Overview
16
16
years of professional experience
Work History
Shared Living Provider
Veritas
Omaha, NE
05.2021 - Current
- Provided 24-hour support to individuals with disabilities in a residential setting.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Provided crisis intervention services during times of emotional distress or behavioral challenges.
- Planned optimal meals based on established nutritional plans.
- Administered medication according to doctor's orders while documenting side effects or adverse reactions.
- Assisted clients with maintaining good personal hygiene.
- Assisted individuals with daily living skills such as cooking, budgeting, and medication management.
Table Games Croupier
Horseshoe Casino
Council Bluffs, IA
01.2016 - 10.2022
- Answer questions about game rules and casino policies
- Apply rule variations to card games such as poker, in which players bet on the value of their hands
- Check to ensure that all players have placed bets before play begins
- Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won
- Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations
- Responded to any disputes or questions from customers regarding game rules or payouts.
Residential Manager
Duet Health
Omaha, NE
03.2019 - 06.2021
- Program Director in planning and evaluating the programs and participant’s goals, and also completed home visit.
- Maintain and document records of participant accidents and incidents as required.
- Assist all participants in being actively involved in the daily activities to achieve greater independence, using person-centered planning and self-determination.
- Participate in scheduled staff meetings, and other meetings as assigned.
- Responded quickly to emergency situations within residential buildings or on grounds; coordinated appropriate follow-up action.
Youth Program Specialist/ Leader
Heartland Family Services Youth link
Omaha, NE
01.2014 - 09.2018
- Ability to design programing for daily activity, Monitor the safety and cleanliness of the participant
- Demonstrate competence in daily classroom management.
- Integrate special needs youth in a positive and respectful manner
- Develop relationships with the youth, and nurture them through sometimes difficult situations.
- Reminded patients to take prescribed medications or nutritional supplements.
- Monitored program progress and evaluated outcomes against established goals.
Personal Banker Officer
Wells Fargo Company
Omaha, NE
01.2014 - 06.2015
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and Board of Directors
- Able to analyze financial data, using programming tools, in order to inform and assist clients in making decisions
- File and retrieve corporate documents, records, and reports
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
Cardiac Monitor Specialist /Certified Nursing Assistant/ Certified Medications Aid
Immanuel Hospital
Omaha, NE
01.2011 - 01.2014
- Accurately filed patient’s documents
- Accurately answered phones transfer to managers and providing medicine to patients
- Help patients with bathrooms and shower them if needed, feed patients provide great health care
- Kept records of daily observations and information about activities, meals served and medications administered.
- Maintained database and regular logs of daily monitoring activities.
Administrative Assistant
Schnackel Engineering
Omaha, NE
01.2009 - 01.2010
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Composed, edited and typed complex memos and reports with job-related software.
Education
Post-Graduate Certificate - Project Management Certificate
University of Nebraska, Lincoln
Lincoln, Nebraska, NE03-2024
BA - History Studies Minor Economics
University of Nebraska Omaha
Omaha, NE12.2017
AA - General Studies
Metropolitan Community College
Omaha, Ne05.2016
Skills
- Excellent verbal and written communication skills
- Good filing and organizational skills
- Experience in handling confidential paperwork
- Good customer relations
- Ability to work under pressure
- Decision making
- Time management
- Self-motivation
- Conflict resolution
- Leadership
- Adaptability
- Positioning management
- Healthcare reporting
- Reliability and punctuality
- Respectful attitude
Statementofqualifications
Effective communicator with experience at setting and meeting goals. Ability to intentionally organize time thoughts and concepts. Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Timeline
Shared Living Provider
Veritas
05.2021 - Current
Residential Manager
Duet Health
03.2019 - 06.2021
Table Games Croupier
Horseshoe Casino
01.2016 - 10.2022
Youth Program Specialist/ Leader
Heartland Family Services Youth link
01.2014 - 09.2018
Personal Banker Officer
Wells Fargo Company
01.2014 - 06.2015
Cardiac Monitor Specialist /Certified Nursing Assistant/ Certified Medications Aid
Immanuel Hospital
01.2011 - 01.2014
Administrative Assistant
Schnackel Engineering
01.2009 - 01.2010
Post-Graduate Certificate - Project Management Certificate
University of Nebraska, Lincoln
BA - History Studies Minor Economics
University of Nebraska Omaha
AA - General Studies
Metropolitan Community College
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