Multifaceted business, marketing, and operations leader with a unique blend of global experience, analytical depth, and people-centered leadership. A solid foundation in academic operations and student success initiatives at the Community College of Philadelphia provides a deep understanding of complex workflows and institutional dynamics. Extensive experience in managing retail operations, leading educational initiatives, and executing multimillion-dollar marketing campaigns for high-profile clients has honed the ability to drive results through creativity and operational discipline. Currently preparing to pursue a Master's in Business Marketing & International Strategy at the University of Pennsylvania, with a vision to become a global innovator in marketing and entrepreneurship, leveraging data-driven strategies and cultural intelligence to shape the future of business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Manager
RJ Builders
12.2023 - Current
Oversaw cross-functional coordination between marketing, construction operations, and procurement teams to ensure on-time delivery of materials, vendor compliance, and asset movement.
Directed digital and operational campaigns that increased customer foot traffic by 35%, improved supply turnaround efficiency, and strengthened brand positioning across multiple project lines.
Implemented AI-powered process improvements, increasing targeted engagement by 40% and improving operational workflow visibility for department heads.
Developed large-scale proposals, RFQs, vendor communications, and reporting packages that supported $12M in quarterly revenue growth.
Established key performance indicators (KPIs) to measure campaign effectiveness and inform strategic decisions.
Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Elevated brand visibility by developing and executing comprehensive marketing campaigns across multiple digital platforms.
Streamlined internal communication processes, ensuring alignment between marketing objectives and organizational goals.
Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Oversaw budget allocation for marketing projects, ensuring efficient use of resources while maximizing ROI.
Managed digital marketing initiatives, including SEO, PPC, and social media campaigns, driving online engagement.
Financial Aid Supervisor/ DA Student Success Coach
Community College of Philadelphia / Temple University
09.2022 - Current
Oversaw daily operations, ensuring compliance with institutional policies and procedures.
Coordinated staff schedules and training programs to enhance team performance and efficiency.
Developed and implemented process improvements to optimize workflow and resource allocation.
Mentored junior staff, fostering professional growth and enhancing departmental capabilities.
Advised 300+ students annually across academics, financial aid, crisis support & retention.
Designed international study-abroad curriculum (London + Dubai) for 2024–2025 theatre & business cohorts.
Improved program-wide student retention 28% through workflow rebuild and case management.
Led advising teams, created new student resources, and coordinated tutoring & onboarding.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
Mentored new Student Success Coaches by sharing best practices in coaching methods, communication strategies, and resource navigation.
Facilitated productive goal-setting sessions with individual students resulting in actionable steps to achieve their academic and personal objectives.
Reduced student attrition rates with early intervention strategies and consistent follow-up on academic progress.
Business Management Development Program Coordinator
School District of Philadelphia
08.2021 - 08.2025
• Designed and launched a district-wide Business Management program serving over 350+ high school students annually, improving career readiness and academic engagement by 42%.
• Built full curriculum modules in marketing, operations, finance, entrepreneurship, and leadership, increasing student completion rates by 35% within the first semester.
• Led a team of 12–18 tutors, instructors, and support staff; coordinated schedules, training, and performance oversight, improving instructional efficiency by 28%.
• Managed classroom operations for 5–7 business cohorts per term, ensuring consistent delivery of project-based instruction aligned with state academic standards.
• Increased student participation in business, marketing, and entrepreneurship pathways by 60% through targeted outreach, branding, and school-wide presentations.
• Supervised high-impact tutoring initiatives across the district, supporting more than 500+ students and improving assessment scores in core business foundations by up to 22%.
• Provided academic, behavioral, and career coaching to 150+ students each term, reducing absenteeism and improving on-track-to-graduate indicators by 18%.
• Collaborated with school administrators, vendors, and community partners to secure resources and program materials, reducing overall operational costs by 15%.
• Developed and delivered marketing workshops and real-world business simulations, increasing student performance in applied learning assessments by 30%.
• Organized field trips, career fairs, and industry-partner events introducing 200+ students to entrepreneurship, marketing agencies, and local business leaders.
Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
Assisted in the development of grant proposals, securing funding for vital program initiatives.
Negotiated and managed contracts with several media outlets to secure new content.
Verified the accuracy of program laws and compliance with FCC rules and regulations.
Improved program offerings based on changing trends, audience feedback, and directives from station owners.
Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
Optimized budget allocation by closely monitoring expenses and adjusting plans as needed.
Facilitated partnerships with local organizations to expand program offerings, broadening community impact.
Elevated participant feedback by implementing a comprehensive survey system, leading to significant program improvements.
Project Manager
House of St. Allessandro
02.2020 - 01.2024
Managed cross-country and international design projects, including theatre production logistics in London and Amsterdam and marketing activations with Emirates in Dubai.
Oversaw asset movement, materials preparation, and vendor workflows for high-stakes creative productions.
Increased conversion rates by 25% by integrating data-driven creative decisions and streamlined production processes.
Produced proposals, presentations, digital assets, and stakeholder documentation for high-value clients in media, entertainment, and luxury retail.
Specialises in: Global Projects, Production, Logistics, Brand Systems
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Negotiated and managed third-party contracts related to project deliverables.
Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Implemented continuous improvement initiatives to optimise project outcomes while maintaining cost-effectiveness.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Facilitated stakeholder meetings to ensure alignment and address project concerns.
Mentored junior project managers, fostering professional development and knowledge sharing.
Deputy Operations Director
Save-A-Lot (Super-Value)
01.2019 - 11.2023
Managed statewide distribution, supply chain coordination, and stock controls across a high-volume retail operation generating $14.4M annually.
Implemented enhanced receiving, shrink-reduction, and inventory protocols that tightened loss prevention and improved stock accuracy.
Supervised shipping/receiving teams, enforced chain-of-custody procedures, and reduced vendor discrepancies by establishing strict PO verification workflows.
Strengthened operational efficiency and workforce productivity, resulting in earlier project completion, increased sales, and improved customer experience.
Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
Liaised between the organization and affiliates and managed networking relationships with funders, partners and vendors.
Developed thought leadership around specific topics and emerging practice areas in support of budget, financial and operational goals.
Directed business marketing operations and future campaigns based on customer satisfaction, employee development, and company expansion, with underlying benefit analysis to stakeholders regarding company ROI.
Collaborated with local policy makers and federal agencies to accomplish key organizational objectives regarding funding, policy, and community investment planning.
Spearheaded initiatives aimed at improving employee satisfaction, engagement, and retention rates.
Led recruitment and development of strategic alliances to maximise utilization of existing talent and capabilities.
Devised and presented business plans and forecasts to the board of directors.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Advanced professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.
Specialisation: Distribution, Inventory Governance, Team Leadership
Oversaw daily operations to ensure efficient store performance and customer satisfaction.
Education
Master's - Business Marketing
University of Penn (The Wharton School of Business)
University of Pennsylvania
07-2028
No Degree - Business And Managerial Economics
Temple University (Fox School Of Business)
Philadelphia, PA
08-2025
Bachelor of Arts - Business Administration
Jackson State University
Jackson, MI
06-2018
Skills
Operations & Distribution
Inventory Auditing & Stock Reconciliation
Warehouse Workflow Optimization
Receiving, Shipping & Delivery Coordination
Asset Tracking & Materials Management
Chain-of-Custody Enforcement
Procurement & Vendor Governance
Purchase Orders (PO) Oversight
Vendor Negotiation & Compliance
Budgeting & Cost Control
Supply Allocation & Replenishment
Leadership & Analytics
Staff Training Performance Management
AI-Supported Forecasting & KPI Dashboards
ERP, CRM, and Inventory Systems (Salesforce, Marketo, Metricool, GA, Adobe Analytics)
Strategic Planning Risk Reduction SOP Development
Creative & Global Experience
International Project Leadership (Dubai, London, Amsterdam)
Large-Scale Production, Set Design & Logistics
Digital Marketing & Brand Operations (Paramount, Tesla, Emirates)
International Media, Theatre & Marketing Internships
Paris, London, Amsterdam, Dubai | 2022–2026
Coordinated global logistics for theatre sets, costumes, and touring inventory for Shakespeare-aligned European theatre programs.
Supported Emirates-linked media and marketing logistics, ensuring on-time asset delivery and secure digital distribution for film/advertising projects.
Collaborated with Paramount-affiliated teams on multimillion-dollar fundraising and digital marketing campaigns.
Education, Operations & Student Success —
Community College of Philadelphia & Philadelphia School District (2022-2025)
Served as a Catto Scholarship Success Coach managing student caseloads, academic workflows, and operational resource distribution.
Developed business, theatre, and media curriculum for local high schools and district-wide summer programs.
Supervised high-impact tutoring departments with responsibilities in scheduling, staffing, and performance tracking.
SECURITY, COMPLIANCE & RISK MANAGEMENT
Chain-of-custody enforcement across materials, assets, and digital files.
OSHA-aligned safety standards for material handling and storage.
Distribution controls ensuring accuracy in receiving, shipping & inventory movement.