Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Jones

Brockton,MA

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon
Stoughton, MA
07.2022 - 07.2023
  • Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
  • Stacked empty pallets in designated areas according to safety regulations.
  • Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
  • Identified damaged or defective items and reported them to supervisor immediately.
  • Used pallet jacks to move items to and from warehouse locations.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Customer Service Representative

PLS Check Cashing
Boston, MA
07.2021 - 07.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Processed payments via cash, check, or credit card transactions.
  • Followed proper cash handling procedures while completing transactions.

Education

High School Diploma -

Tech Boston Academy
Boston, MA
06-2020

Associate of Science - Computer Programming

Southern New Hampshire University
Manchester, NH

Skills

  • Time Management
  • Customer service orientation
  • Microsoft Outlook
  • Punctual and Dependable
  • Assembly and production
  • Basic Mathematics
  • Barcode scanning
  • Computer Skills
  • Cross-Functional Teamwork
  • Warehouse Logistics
  • Loading and unloading

Timeline

Amazon Fulfillment Associate

Amazon
07.2022 - 07.2023

Customer Service Representative

PLS Check Cashing
07.2021 - 07.2022

High School Diploma -

Tech Boston Academy

Associate of Science - Computer Programming

Southern New Hampshire University

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Emmanuel Jones