- Video Gaming
- I have a passion for photography and editing photos
- Coding and Programming
Emmanuel Jones
Brockton,MA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
5
5
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon
Stoughton, MA
07.2022 - Current
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Identified damaged or defective items and reported them to supervisor immediately.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Customer Service Representative
PLS Check Cashing
Boston, MA
07.2021 - 07.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Processed payments via cash, check, or credit card transactions.
- Followed proper cash handling procedures while completing transactions.
Education
High School Diploma -
Tech Boston Academy
Boston, MA06-2020
Associate of Science - Computer Programming
Southern New Hampshire University
Manchester, NHSkills
- Time Management
- Customer service orientation
- Loss Prevention
- Microsoft Outlook
- Punctual and Dependable
- Assembly and production
- Basic Mathematics
- Barcode scanning
- Computer Skills
- Cross-Functional Teamwork
- Loading and unloading
Interests
Timeline
Amazon Fulfillment Associate
Amazon
07.2022 - Current
Customer Service Representative
PLS Check Cashing
07.2021 - 07.2022
Associate of Science - Computer Programming
Southern New Hampshire University
High School Diploma -
Tech Boston Academy
Education and Training
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